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Course Outline

Introduction to Chatbots

  • Definition and role of chatbots
  • History and evolution of chatbot technology
  • Practical use cases and applications

Getting Started with Dialogflow

  • Setting up a Dialogflow account
  • Overview of the Dialogflow interface
  • Building your first chatbot

Designing Chatbot Conversations

  • Understanding intents and entities
  • Constructing conversation flows
  • Customizing response behaviors

Enhancing Chatbot Functionality

  • Integration with external APIs
  • Incorporating rich media (images, buttons, etc.)
  • Implementing context and follow-up intents

Introduction to Microsoft Azure Bot Service

  • Setting up an Azure Bot Service account
  • Overview of the Azure Bot Service interface
  • Creating a chatbot with minimal coding

Deploying and Managing Chatbots

  • Deploying chatbots to multiple platforms (web, mobile, social media)
  • Monitoring chatbot interactions
  • Improving performance based on user feedback

Case Studies and Real-World Applications

  • Examples of successful chatbot implementations
  • Lessons learned from real-world deployments
  • Future trends in chatbot technology

Summary and Next Steps

Requirements

  • Basic computer literacy
  • Interest in AI and chatbot technologies

Target Audience

  • Beginners
  • Business professionals
  • Tech enthusiasts
 14 Hours

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