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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Recognizing customer needs
  • Conducting market and competitor research
  • Determining market size relative to specific customer issues or needs
  • Segmenting users and defining personas
  • Establishing product vision, purpose, and strategic direction
  • Applying value and effort-based prioritization
  • Mapping value and defining desired outcomes

2. Developing the Product

  • User-centered design (UX/UI) principles
  • Iterative and incremental development using cross-functional Scrum teams
  • Managing the product backlog and crafting user stories
  • Implementing early validation methods such as MVPs and experiments
  • Defining key product performance indicators
  • Engaging in a practical Design Thinking workshop
  • Applying prompt engineering for leadership roles (AI application in products)
  • Data-informed design processes
  • Creating service design blueprints (service mapping)
  • Expert-led sessions on backlog management and prioritization

3. Launching the Product

  • Overseeing release cycles and roadmap management
  • Implementing go-to-market strategies
  • Managing onboarding and assessing the post-launch user experience
  • Collecting and analyzing production feedback
  • Aligning efforts with marketing and sales teams
  • Constructing product funnels and monitoring dashboards

4. Realizing Value

  • Analyzing product metrics (including NPS, DAU, and retention)
  • Developing monetization and pricing strategies
  • Conducting funnel analysis
  • Evaluating customer value via LTV, CAC, and ROI
  • Executing data-driven iterative improvements
  • Managing the product lifecycle
  • Ensuring product scalability and sustainability
  • Reviewing the Product P&L
  • Constructing a robust business case

Recap and Future Steps

Requirements

  • A solid grasp of banking operations
  • Practical experience in digital product development
  • A working knowledge of fundamental AI concepts

Target Audience

  • Product managers within the banking industry
  • Leaders driving digital transformation
  • Banking specialists engaged in AI-integrated product design

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