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Course Outline

Introduction

  • Course Objectives
  • The Case for BPM
  • Topology of a BPM Architecture
  • Overview of BPM Vendors
  • Vendor Tool Positioning

BPM Overview

  • BPM vs. BPMS
  • When to Choose a BPMS
  • The Symbiosis of IT and Business
  • Matching the Right Technology to Your Problem
  • Overview of a BPM System

Architecture of a BPM System

  • Topology and Scalability
  • Design Tools
  • Deployment Tools
  • Monitoring and Management
  • The Process Engine
  • Process Definition Repository
  • Transaction Manager
  • Connector Framework

Administering Processes Using Process Monitoring

  • Managing a Process
  • Modeling a Process with BPMN
  • Platform Administration
  • Interfacing with BAM (Business Activity Monitoring)
  • Adding Notifications to a Process
  • Notification Channels

Core BPMS Features and Interfaces

  • Repository Support
  • Database Support
  • The Adapter SDK
  • Required Levels of Customization
  • Involvement of Development Languages
  • Human Workflow Solutions

BPM as an Enabler of SOA: Key Components

  • Application Frontends
  • Basic Services
  • The Value of an ESB
  • Enhanced Business Agility

Governance and Business Strategy

  • The Personal Perspective
  • Innovation, Growth, and Flexibility
  • The Past: Data/Functions vs. Objects & Services
  • The Future: Core Business Logic vs. Process Control Logic
  • Design Implications for Architects
  • Alignment of Business and IT

Business Rules

  • Motivations for BRs
  • Basic Concepts
  • KPI Principles
  • New Roles of Business and I/T
  • The Business Focus in Business Rules
  • When Is a BR Approach Appropriate?
  • New Aspects for Scoping a BR Project
  • Key Elements of a BR Project Plan

Choosing the Right Approach

  • Start at the Beginning: The Business
  • Definition of Business Competencies
  • Identifying Differentiators and Overhead
  • From Requirements to Components
  • What Components Should Be Re-usable?
  • Architecture Requirements
  • Reaching Vendor Independence
  • Roadmap to Enterprise Renovation
  • Continuous Improvements
 21 Hours

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