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 Duration 7 hours

Course Outline

Introduction

  • How Claude functions at the company level: chat, Projects, Skills, and Artifacts
  • Selecting the appropriate feature for specific tasks
  • Basics of data handling and guidelines on what not to upload

Projects

  • Project instructions and knowledge files
  • Organizing context for a team
  • Exercise: Build a project for a real team process
  • Sharing, permissions, and keeping content up to date

Skills

  • What a Skill is and when it is preferable to a long prompt
  • Writing a Skill: instructions, examples, and resources
  • Testing Skills against real-world cases
  • Exercise: Package a recurring task as a Skill

Artifacts

  • Creating documents, tables, web pages, and small tools as Artifacts
  • Iterating on results based on feedback
  • Exercise: Convert a raw spreadsheet into a report with charts

Analysis and Quality Control

  • Analyzing files and tables
  • Verifying figures, sources, and logic
  • Identifying common error patterns and how to detect them

Team Rollout

  • Naming, versioning, and ownership of shared assets
  • Training colleagues and gathering feedback
  • Action plan for the first 30 days

Requirements

  • Basic familiarity with chat-based AI assistants
  • Everyday office skills (documents, spreadsheets, email)
  • No programming experience is required

Target Audience

  • Business teams and department leads looking to share knowledge and workflows with Claude
  • Knowledge workers in finance, HR, marketing, sales, and operations
  • Team coordinators and internal AI champions

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