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 Duration 14 hours

Course Outline

Shifting to Model-Driven Decisions

  • The transition from static rules and human judgement to scored options
  • The increased speed and scale of automated actions
  • Emerging failure modes and accountability gaps

Decision Inventory and Risk Categorization

  • Compiling an inventory of automated decisions
  • Assessing impact, reversibility, and affected stakeholders
  • Defining risk tiers and corresponding control expectations
  • Assigning ownership for each decision category

Accountability and Human Oversight

  • Distinguishing between meaningful and nominal human review
  • Treating autonomy thresholds as governance decisions
  • Defining escalation pathways and response time requirements
  • Identifying accountable owners and sign-off responsibilities

Decision Records and Explainability

  • Essential components of a defensible decision record
  • Retention of confidence scores, alternatives, and contextual data
  • Ensuring model and version traceability
  • Communicating decisions to customers or regulatory bodies

Policy and Boundary Management

  • Managing approved option sets and implementing change control
  • Governing thresholds and conducting periodic reviews
  • Establishing prohibited decisions and hard stops
  • Implementing policy as code alongside model outputs

Regulatory Requirements

  • Compliance obligations under the EU AI Act for decision systems
  • Sector-specific regulations in finance, insurance, and healthcare
  • Data protection standards and rights regarding automated decisions
  • Documentation requirements and evidence of conformity

Vendor, Licensing, and Provenance Risks

  • Comparing hosted decision APIs with open-weight models
  • Reviewing licensing terms for derivative and embedded models
  • Assessing supplier dependency and risks of discontinuation
  • Ensuring weight integrity and version pinning

Bias, Fairness, and Outcome Monitoring

  • Detecting outcome disparities across different groups
  • Identifying proxy variables and biases in option framing
  • Monitoring appeal and complaint signals
  • Conducting periodic fairness assessments

Incident Response for Erroneous Decisions

  • Detecting systematic errors in decision-making
  • Containing issues and suspending autonomy when necessary
  • Executing remediation plans and providing customer redress
  • Performing root cause analysis and updating controls

Assurance Review of Decision Layers

  • Identifying evidence required for auditor review
  • Validating accuracy and calibration claims through testing
  • Sampling decisions and reviewing manual overrides
  • Reporting findings to the board of directors

Requirements

  • Working knowledge of AI or automation initiatives within an enterprise environment.
  • Familiarity with risk, compliance, or audit processes.
  • No programming experience is required.

Target Audience

  • Risk, compliance, and model risk officers
  • Internal auditors reviewing automated decision processes
  • Leads in AI governance and data protection
  • Product owners responsible for automated workflows
  • Architects designing oversight mechanisms into agent systems

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