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Duration 14 hours
Course Outline
Shifting to Model-Driven Decisions
- The transition from static rules and human judgement to scored options
- The increased speed and scale of automated actions
- Emerging failure modes and accountability gaps
Decision Inventory and Risk Categorization
- Compiling an inventory of automated decisions
- Assessing impact, reversibility, and affected stakeholders
- Defining risk tiers and corresponding control expectations
- Assigning ownership for each decision category
Accountability and Human Oversight
- Distinguishing between meaningful and nominal human review
- Treating autonomy thresholds as governance decisions
- Defining escalation pathways and response time requirements
- Identifying accountable owners and sign-off responsibilities
Decision Records and Explainability
- Essential components of a defensible decision record
- Retention of confidence scores, alternatives, and contextual data
- Ensuring model and version traceability
- Communicating decisions to customers or regulatory bodies
Policy and Boundary Management
- Managing approved option sets and implementing change control
- Governing thresholds and conducting periodic reviews
- Establishing prohibited decisions and hard stops
- Implementing policy as code alongside model outputs
Regulatory Requirements
- Compliance obligations under the EU AI Act for decision systems
- Sector-specific regulations in finance, insurance, and healthcare
- Data protection standards and rights regarding automated decisions
- Documentation requirements and evidence of conformity
Vendor, Licensing, and Provenance Risks
- Comparing hosted decision APIs with open-weight models
- Reviewing licensing terms for derivative and embedded models
- Assessing supplier dependency and risks of discontinuation
- Ensuring weight integrity and version pinning
Bias, Fairness, and Outcome Monitoring
- Detecting outcome disparities across different groups
- Identifying proxy variables and biases in option framing
- Monitoring appeal and complaint signals
- Conducting periodic fairness assessments
Incident Response for Erroneous Decisions
- Detecting systematic errors in decision-making
- Containing issues and suspending autonomy when necessary
- Executing remediation plans and providing customer redress
- Performing root cause analysis and updating controls
Assurance Review of Decision Layers
- Identifying evidence required for auditor review
- Validating accuracy and calibration claims through testing
- Sampling decisions and reviewing manual overrides
- Reporting findings to the board of directors
Requirements
- Working knowledge of AI or automation initiatives within an enterprise environment.
- Familiarity with risk, compliance, or audit processes.
- No programming experience is required.
Target Audience
- Risk, compliance, and model risk officers
- Internal auditors reviewing automated decision processes
- Leads in AI governance and data protection
- Product owners responsible for automated workflows
- Architects designing oversight mechanisms into agent systems