Course Outline
I. Quality Management System in Compliance with ISO 9001 Requirements
1. Components of the Quality Management System per ISO 9001
2. Exercises on interpreting and analyzing ISO 9001 requirements
II. Audits – General Overview
1. The full audit process
2. Types of audits
III. Audit Planning and Preparation
1. Audit criteria and scope
2. Selection of the audit team
3. Process-oriented approach to internal audits
4. Key Aspects for Developing Audit Checklists
5. Practical exercises
IV. Conducting an Audit – On-Site Audit Guidelines
1. Auditing techniques
2. Objective evidence
3. Identifying and demonstrating non-conformities
4. Practical exercises
V. Documenting Audit Findings
1. Skillful formulation of discrepancies
2. Documenting non-conformities
3. Identifying and recording insights and improvement opportunities
4. Summary of Audit Findings – Audit Report
5. Practical exercises
VI. Effective Post-Audit Activities
1. Responsibilities for initiating corrective actions
2. The Importance of Precisely Determining the Causes of Non-Conformity
3. Defining corrective actions
4. Evaluating the effectiveness of implemented actions
5. Post-audit activities related to insights and improvement potentials
6. Practical exercises
VII. Discussion and Summary
Requirements
Target Audience
- Individuals preparing for the role of ISO 9001 Internal Auditor
- Anyone with an interest in the subject
Testimonials (1)
The attention to cover all doubts
