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Course Outline

  • Deciding on automation feasibility for specific processes (workshop exercise on building the RPA business case)
  • Selecting processes for automation – workshop exercise
  • Breaking down processes in detail – workshop exercise
  • Overview of RPA operating models
  • Staff training – essential knowledge for effective robotization
  • Developing User Acceptance Tests (UATs) for your bots
  • Front-office vs. back-office automation – discussion
  • Risks associated with robotization and mitigation strategies
  • Organizational change management and RPA – addressing resistance to automation

Requirements

Strong understanding of RPA principles
Recommended: Completion of the "RPA: Implementing Robotic Process Automation" training course

 14 Hours

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