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 Duration 14 hours

Course Outline

  • Introduction
  • Sources of pressure
  • Nature of crises
  • Organizational culture
  • Stakeholder management
  • Risk management
  • Strategic tools
  • Psychometrics – leveraging personal strengths
  • Communication refresher
  • Techniques for graded assertiveness
  • Cybersecurity
  • Strategies for managing high-pressure situations
  • Hacktivism
  • Handling press conferences
  • Case studies – decision-making in practice
  • Defining the problem
  • Defining the solution approach
  • Decision Trees
  • Decision Matrices
  • Force Field Analysis
  • Goal setting
  • Problem-solving techniques
  • Brainstorming
  • Change management
  • Communication protocols
  • Summary and next steps

Requirements

  • A willingness to explore the practical applications of human psychology.

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