Issue Tracking Training in Slovakia

This instructor-led live training in Slovakia (online or onsite) guides participants through the deployment of a JIRA instance. The course covers advanced JIRA usage, including installation, configuration, upgrading, and migration. Participants will learn to customize JIRA for their projects, manage users, groups, and project roles, configure and maintain dashboards, set up emails and notifications, implement security schemes, manage permissions, and troubleshoot issues. The training also includes installing and customizing the JIRA Service Desk, establishing a knowledge base, managing service desk users, and collaboratively handling service requests.

Upon completion of this training, participants will be able to:

• Gain a comprehensive understanding of JIRA administration.
• Customize JIRA to align with their organization's business requirements.
• Configure JIRA emails and notification systems.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

This instructor-led, live training in Slovakia explores the advanced capabilities of JIRA, including the creation and management of various JIRA project types, utilization of JIRA for agile projects, configuration of agile boards, management of built-in and custom fields, creation and management of screens and filters, execution of basic and advanced issue searches, application of screen schemes, management and updating of workflows, configuration and application of workflow schemes, analysis, and report generation.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Slovakia introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.