Course Outline
Module 1: Office 365 services This module provides a detailed overview of Office 365 capabilities, highlighting recent enhancements to the service portfolio. It examines licensing structures, outlines the tenant configuration process, and identifies the most suitable client access options. Lessons
- Introduction to the Office 365 service ecosystem
- Licensing models for Microsoft 365 and Office 365
- Configuring the Microsoft 365 tenant architecture
- Available Office 365 client applications
Module 2: Office 365 administration, tools, and techniques This module explores the management of Office 365 through administrative portals and Windows PowerShell. It further clarifies the mechanisms for controlling administrative access and resolving common administration challenges within Microsoft 365. Lessons
- Managing Office 365 via administrative portals
- Utilizing Windows PowerShell for Office 365 management
- Controlling administrative permissions in Microsoft 365
- Diagnosing and resolving administrative issues in Office 365
Module 3: Administering and troubleshooting directory synchronization and directory objects This module examines the principles of directory synchronization and federation. It guides learners through the management of Microsoft Azure Active Directory Connect (Azure AD Connect) and the administration of user and group objects within Office 365. Furthermore, it provides strategies for troubleshooting directory-related objects and synchronization processes. Lessons
- Concepts of directory synchronization and federation
- Managing Azure AD Connect
- Administration of user and group objects in Microsoft 365
- Resolving issues with directory objects and synchronization in Office 365
Module 4: Administering and troubleshooting Exchange Online This module outlines the available subscription tiers and role structures within Exchange Online. It details the administration of recipients and client access policies, while also covering methodologies for troubleshooting Exchange Online environments. Lessons
- Introduction to Exchange Online management
- Managing Exchange Online recipients
- Configuring client access policies in Exchange Online
- Troubleshooting Exchange Online operations
Module 5: Administering and troubleshooting Teams This module introduces the Microsoft Teams platform, providing in-depth instructions on how to administer, manage, and troubleshoot its various features. Lessons
- Overview of Microsoft Teams capabilities
- Administration and management of Teams settings
- Creation and management of individual teams within the platform
- Resolving issues in Microsoft Teams
Module 6: Administering and troubleshooting SharePoint Online This module focuses on configuring SharePoint Online settings, site collections, and external user access permissions. It also addresses the management of Microsoft OneDrive for Business synchronization and offers techniques for troubleshooting both SharePoint Online and OneDrive environments. Lessons
- Introduction to SharePoint Online management
- Administration of SharePoint Online site collections
- Managing external user access in SharePoint Online
- Setting up OneDrive for Business
- Troubleshooting SharePoint Online and OneDrive for Business
Module 7: Planning and deploying Microsoft 365 Apps for enterprise This module provides a comprehensive look at Microsoft 365 Apps for enterprise. It explains the strategies for planning and overseeing user-driven deployment models, along with methods for troubleshooting deployment challenges. Lessons
- Overview of Microsoft 365 Apps for enterprise
- Oversight of Microsoft 365 Apps for enterprise deployments
- Troubleshooting Microsoft 365 Apps deployments
Module 8: Administering and troubleshooting Office 365 compliance and security This module reviews the compliance capabilities available in Office 365. It details the administration of Azure Information Protection and other compliance features, as well as the configuration and management of email security. Finally, it covers strategies for resolving compliance and protection-related issues. Lessons
- Overview of compliance features in Office 365
- Managing information protection in Office 365
- Administration of compliance features in Office 365
- Configuring and managing email security in Office 365
- Troubleshooting Office 365 compliance and data protection
Requirements
- Foundational knowledge of ___.
- Practical experience with ___.
- Proficiency in ___ programming.
Who Should Attend
- ___
- ___
- ___
