Office 365 Administrator (authorized training MS 030) Training Course

About This Course

This is a three-day instructor-led training course designed for IT professionals involved in managing, configuring, and operating Office 365 services in hybrid environments. In these settings, part of the infrastructure is hosted on-premises while the other part is managed in the cloud. The course also covers identity management, authentication, and supporting technologies for Office 365. It focuses on the skills needed to administer and troubleshoot an Office 365 tenant, along with key services such as Exchange Online, SharePoint Online, and Skype for Business. Additionally, it delves into services like Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management, all from a hybrid perspective. The course provides comprehensive knowledge on utilizing Office 365 services to manage both cloud and on-premises resources effectively.

At Course Completion

• Understand the administration tools and licensing options for Office 365.
• Deploy and configure directory synchronization in an Office 365 environment.
• Plan a hybrid configuration between Exchange Server and Exchange Online.
• Execute a hybrid configuration deployment for Exchange Server.
• Describe and implement Skype for Business and Teams in a hybrid setup.
• Deploy SharePoint and OneDrive for Business in a hybrid environment.
• Explain and deploy various authentication methods in a hybrid Office 365 deployment.

About This Course

This is a three-day Instructor Led Training (ILT) course designed to meet the needs of information technology (IT) professionals who are involved in administering, configuring, troubleshooting, and operating Office 365 services. The course covers identities, dependencies, requirements, and supporting technologies, with a focus on the skills required to manage and troubleshoot an Office 365 tenant and its key services, such as Exchange Online, SharePoint Online, and Teams. It also delves into the security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who are interested in learning administration and troubleshooting techniques in Office 365. Participants should have at least three years of experience in their respective fields, ideally with a background in system administration, network administration, and messaging.

At Course Completion

After completing this course, students will be able to:

• Describe the various Office 365 services.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers.
• Manage and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

In this course, students will learn how to plan and execute an operating system deployment strategy using modern deployment techniques, as well as how to implement an effective update strategy. They will be introduced to key components of modern management and co-management strategies. The course also covers the integration of Microsoft Intune into your organization. Students will explore methods for deploying and managing apps and browser-based applications. Additionally, they will be introduced to essential security concepts in modern management, including authentication, identities, access, and compliance policies. They will learn about technologies such as Azure Active Directory, Azure Information Protection, and Windows Defender Advanced Threat Protection, and how to leverage these tools to safeguard devices and data.

Audience Profile

The Modern Desktop Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment. Their duties include managing identity, access, policies, updates, and apps. The MDA works closely with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.

The Modern Desktop Administrator should be familiar with M365 workloads and possess strong skills and experience in deploying, configuring, and maintaining Windows 10 and non-Windows devices. The role focuses on cloud services rather than on-premises management technologies.

At Course Completion

After completing this course, learners should be able to:

• Plan, develop, and implement an operating system deployment, upgrade, and update strategy.
• Understand the benefits and methods of co-management strategies.
• Plan and implement device enrollment and configuration.
• Manage and deploy applications and plan a mobile application management strategy.
• Manage users and authentication using Azure AD and Active Directory DS.
• Describe and implement methods to protect devices and data.

About This Course

This is a five-day instructor-led training (ILT) course designed to meet the needs of IT professionals involved in evaluating, planning, deploying, and operating Microsoft Office 365 services. The course covers identities, dependencies, requirements, and supporting technologies necessary for setting up an Office 365 tenant, including federation with existing user identities, as well as maintaining an Office 365 tenant and its users.

Audience Profile

This course is aimed at IT professionals responsible for planning, configuring, and managing an Office 365 environment. Participants should have a broad understanding of on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should have a general knowledge of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

At Course Completion

Upon completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and set up delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the deployment of Office 365 ProPlus.
• Plan and manage Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams.
• Plan and configure Microsoft SharePoint Online.
• Plan and configure Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot issues related to Office 365.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

Content is a crucial digital asset for every organization. In this course, you will learn how to plan, configure, and manage SharePoint Sites and OneDrive to enable modern content services that enhance the content lifecycle. The course delves into the structure of modern SharePoint sites, including hub sites, and provides best practices for adopting and deploying OneDrive within your organization. It also covers sharing, security, and monitoring in SharePoint and OneDrive in Microsoft 365. Additionally, you will learn how to manage user profiles and apps with appropriate permission settings. We will discuss planning and configuring Managed Metadata, Business Connectivity Services, and search features, ensuring that content can be easily found, consumed, and governed across Microsoft 365.

After completing this course, students will be able to:

• Configure SharePoint Sites.
• Manage site storage limits.
• Deploy the OneDrive sync client.
• Use Group Policy to control OneDrive sync client settings.
• Manage external sharing for data in Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Manage audiences.
• Use the App Catalog to manage custom apps.
• Create and manage term groups, term sets, and terms.
• Describe the differences between modern and classic search experiences.

About This Course

The business landscape has evolved, with people now seeking communication methods that break down collaborative barriers. Companies are looking for solutions that are both cost-effective and flexible. To address these needs, organizations are configuring hybrid environments and moving content to the cloud. In this course, you will learn how to deploy and configure SharePoint Server 2019, a solution tailored to meet the demands of modern workstyles. You will also gain skills in configuring and managing various SharePoint service applications to prepare for hybrid deployment. Additionally, you will explore how to plan and implement SharePoint hybrid scenarios that ensure a seamless user experience. Finally, you will learn how to design the content migration process and utilize available resources and tools to migrate content to SharePoint and OneDrive in Microsoft 365.

Audience Profile

This course is designed for IT professionals who are responsible for deploying and managing on-premises SharePoint environments and are interested in setting up hybrid scenarios and migrating content to Microsoft 365.

At Course Completion

After completing this course, students will be able to:

• Explain the MinRole feature in SharePoint 2019.
• Install and configure SharePoint 2019.
• Implement high availability for SharePoint.
• Provision a BDC Service Application instance.
• Configure the Secure Store Service application.
• Set up My Sites in SharePoint 2019.
• Understand the available SharePoint Hybrid Scenarios.
• Identify the requirements for SharePoint hybrid configuration.
• Plan a SharePoint Server hybrid deployment.
• Develop a content migration strategy.
• Leverage available resources and tools during the migration process.
• Assess data to be migrated using the SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using the SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor the migration process.

About This Course

This course delves into three essential aspects of Microsoft 365 enterprise administration – tenant and service management, Office 365 management, and identity management. In the tenant and service management section, you will explore all the critical components that need to be considered when designing your Microsoft 365 tenant. After completing the planning phase, you will learn how to set up your Microsoft 365 tenant, including configuring your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will gain knowledge on managing your tenant, which involves setting up tenant roles and monitoring tenant health and services.

Audience Profile

This course is tailored for individuals aiming to become Microsoft 365 Enterprise Admins and who have already completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively engaging in this course, you will gain expertise in the following areas:

• Designing, configuring, and managing your Microsoft 365 tenant
• Understanding Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

About This Course

This course delves into three core aspects of Microsoft 365 enterprise administration: tenant and service management, Office 365 management, and identity management. In the section on Microsoft 365 tenant and service management, you will explore all the essential components that need to be considered when designing your Microsoft 365 tenant. After completing the planning phase, you will learn how to configure your tenant, including setting up your organizational profile, selecting subscription options, configuring component services, managing user accounts and licenses, and organizing security groups. You will also discover how to manage your tenant effectively, covering topics such as configuring tenant roles and monitoring tenant health and services. With a solid foundation in place for your Microsoft 365 tenant, the course then moves on to Office 365 management. This section starts with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Platform, additional product resources, and device management. You will then focus on configuring Office 365, particularly on setting up Office client connectivity. The course also covers managing Microsoft 365 Apps for enterprise (formerly known as Office 365 ProPlus), from user-driven installations to centralized deployments. Additionally, you will learn how to configure Office Telemetry and Microsoft Analytics. The final part of the course provides a detailed look at Microsoft 365 identity synchronization, focusing on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, manage synchronized identities, and set up password management in Microsoft 365 using multi-factor authentication and self-service password reset. This section concludes with an extensive exploration of implementing application and external access. You will discover how to add and manage applications in Azure Active Directory, including configuring multi-tenant applications. The course also covers setting up Azure AD Application Proxy, installing and registering a connector, and publishing on-premises apps for remote access. Lastly, you will learn about designing and managing solutions for external access, including licensing guidance for Azure AD B2B collaboration, creating collaborative users, and troubleshooting B2B collaborations.

Audience Profile

This course is tailored for individuals aiming to become Microsoft 365 Enterprise Admins and who have already completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively engaging in this course, you will gain knowledge and skills in the following areas:

• Designing, configuring, and managing your Microsoft 365 tenant
• Understanding Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

About This Course

This course delves into three core areas of Microsoft 365 enterprise administration: Microsoft 365 security management, compliance management, and device management. In the security management segment, you will explore common threat vectors and data breaches that organizations face today. You will learn how Microsoft 365’s security solutions mitigate these threats and be introduced to tools such as Microsoft Secure Score and Azure Active Directory Identity Protection. The course covers managing various Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. Additionally, you will learn about the reports that monitor your organization’s security health and how to use threat intelligence through the Security Dashboard and Advanced Threat Analytics. Moving on to compliance management, you will gain an understanding of data governance, including topics like data archiving and retention, Information Rights Management (IRM), Secure Multipurpose Internet Mail Extension (S/MIME), Office 365 message encryption, and data loss prevention (DLP). You will delve into in-place records management in SharePoint, archiving and retention policies in Exchange, and how to manage these policies in the Security and Compliance Center. The course also covers implementing ethical walls in Exchange Online, creating DLP policies using built-in templates, customizing DLP policies, protecting documents, and creating policy tips. You will learn how to troubleshoot issues with retention policies and sensitive data, as well as implement Azure Information Protection and Windows Information Protection. Finally, you will explore search and investigation tools, including content searches in the Security and Compliance Center, auditing log investigations, and advanced eDiscovery management. The course concludes with an extensive look at Microsoft 365 device management. You will start by planning for various aspects of device management, such as preparing your Windows 10 devices for co-management and transitioning from Configuration Manager to Intune. You will be introduced to the Microsoft Store for Business and Mobile Application Management (MAM). The implementation phase covers strategies for deploying Windows 10, using tools like Windows Autopilot, Windows Analytics, and Mobile Device Management (MDM). You will learn how to deploy MDM, enroll devices, and manage device compliance.

Audience Profile

This course is tailored for individuals aiming for the Microsoft 365 Enterprise Admin role and who have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will gain knowledge in the following areas:

• Microsoft 365 Security Metrics
• Microsoft 365 Security Services
• Microsoft 365 Threat Intelligence
• Data Governance in Microsoft 365
• Archiving and Retention in Office 365
• Data Governance in Microsoft 365 Intelligence
• Search and Investigations
• Device Management
• Windows 10 Deployment Strategies
• Mobile Device Management

About This Course

This is a three-day Instructor-Led Training (ILT) course designed to meet the needs of information technology (IT) professionals who are involved in administering, configuring, troubleshooting, and operating Office 365 services. The course covers identities, dependencies, requirements, and supporting technologies associated with Office 365. It focuses on the skills required to manage and troubleshoot an Office 365 tenant and key services such as Exchange Online, SharePoint Online, and Teams. Additionally, it delves into the security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who are interested in learning about administration and troubleshooting techniques in Office 365. Participants should have at least three years of experience in their respective fields, ideally in system administration, network administration, and messaging.

At Course Completion

After completing this course, students will be able to:

• Describe the services offered by Office 365.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers.
• Manage and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Manage and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise environments.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This course delves into the essential aspects of Microsoft 365 messaging administration, covering topics such as message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. It is tailored for IT Professionals who are responsible for deploying and managing the messaging infrastructure within their organization's Microsoft 365 environment.

Audience Profile

The Messaging Administrator is tasked with deploying, configuring, managing, and troubleshooting recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Their responsibilities encompass managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To effectively implement a secure hybrid topology that aligns with the business needs of a modern organization, the Messaging Administrator must work closely with the Security Administrator and Microsoft 365 Enterprise Administrator. They should possess a practical understanding of authentication types, licensing, and integration with Microsoft 365 applications.

At Course Completion

Upon completing this course, students will be able to:

• Configure and manage the transport pipeline effectively
• Manage and troubleshoot mail flow and transport issues efficiently
• Ensure message hygiene and compliance
• Handle authentication for messaging systems
• Set up organizational settings and sharing configurations
• Manage mobile devices within the organization
• Administer role-based permissions
• Create and manage recipient objects and resources
• Plan, implement, and troubleshoot public folders
• Develop a hybrid environment strategy
• Perform mailbox migrations seamlessly
• Deploy and troubleshoot a hybrid environment effectively

In this course, you will gain the skills needed to secure user access to your organization’s resources. The curriculum includes topics such as user password protection, multi-factor authentication, enabling Azure Identity Protection, setting up and using Azure AD Connect, and an introduction to conditional access in Microsoft 365. You will explore threat protection technologies designed to safeguard your Microsoft 365 environment. This includes understanding threat vectors and the security solutions offered by Microsoft to mitigate these threats. The course covers Secure Score, Exchange Online Protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and threat management strategies. Additionally, you will delve into information protection technologies that enhance the security of your Microsoft 365 environment. This involves learning about managed content with information rights, message encryption, and the use of labels, policies, and rules for data loss prevention and information protection. Finally, the course addresses archiving and retention in Microsoft 365, including data governance and conducting content searches and investigations. You will learn about data retention policies and tags, in-place records management for SharePoint, email retention, and how to perform content searches that support eDiscovery investigations.

After completing this course, students will be able to:

• Administer user and group access within Microsoft 365.
• Explain and manage Azure Identity Protection effectively.
• Plan and implement Azure AD Connect seamlessly.
• Manage synchronized user identities efficiently.
• Understand and apply conditional access policies.
• Identify and describe various cyber-attack threat vectors.
• Explain the security solutions available for Microsoft 365.
• Use Microsoft Secure Score to assess and enhance your organization’s security posture.
• Configure a range of advanced threat protection services for Microsoft 365.
• Plan for and deploy secure mobile devices in your environment.
• Implement information rights management strategies.
• Secure messages within Office 365 effectively.
• Create and manage Data Loss Prevention policies.
• Deploy and manage Cloud App Security solutions.
• Implement Windows Information Protection for devices.
• Plan and deploy a comprehensive data archiving and retention system.
• Create and manage eDiscovery investigations.
• Handle GDPR data subject requests efficiently.
• Explain and use sensitivity labels effectively.

About This Course

This course delves into five key aspects of the Microsoft 365 platform: implementing Microsoft Identity, working with Microsoft Graph, extending and customizing SharePoint, extending Teams, and extending Office. Throughout the course, participants will gain insights into how to implement Microsoft Identity and effectively use Microsoft Graph. They will also explore user interface elements such as Adaptive Cards and UI Fabric, integration points including Microsoft Teams, Office Add-ins, and the SharePoint Framework, as well as actionable messages. In the context of implementing Microsoft Identity, students will learn about application registration, authentication implementation, configuring permissions for API consumption, and creating services to access Microsoft Graph. When working with Microsoft Graph, they will discover how to retrieve user data, utilize query parameters, manage group lifecycles, access files, and optimize network traffic. For extending and customizing SharePoint, the course covers SharePoint Framework web parts, extensions, and the packaging and deployment of SPFx solutions. In extending Teams, participants will examine the components of a Teams App, work with webhooks, tabs, and conversational bots. Finally, in extending Office, they will explore Office Add-ins, task pane add-ins, JavaScript APIs, Office UI Fabric, and actionable messages using adaptive cards.

Audience Profile

This course is designed for individuals interested in the Microsoft 365 development platform or those preparing to pass the Microsoft 365 Developer Associate certification exam. Participants should have 1-2 years of experience as a developer and should be familiar with coding, REST APIs, JSON, OAuth2, OData, OpenID Connect, Microsoft identities including Azure AD and Microsoft accounts, Azure AD B2C, and permission/consent concepts.

At Course Completion

By actively engaging in this course, you will gain knowledge in the following areas:

• Implementing Microsoft Identity
• Working with Microsoft Graph
• Determining workload platform targets
• Integration Points, including Microsoft Teams, Office Add-ins, and SharePoint Framework

About This Course

In this course, you will gain the skills needed to effectively manage Microsoft Teams within your organization. The curriculum covers an overview of Microsoft Teams, implementing governance, security, and compliance measures for Microsoft Teams, preparing the environment for a successful deployment, deploying teams, and managing collaboration and communication within Microsoft Teams. You will delve into the architecture of Teams, exploring its integration with various workloads and services in Microsoft 365. The course also covers essential security and compliance features such as conditional access, multi-factor authentication (MFA), threat alerts, data loss prevention (DLP) policies, eDiscovery, and information barrier policies. Additionally, you will learn how to prepare the environment for a smooth transition from Skype for Business to Microsoft Teams, manage network settings, and handle Microsoft Teams endpoints. Finally, you will discover how to create and manage teams, including managing membership for both internal and external users, as well as configuring different settings and policies to enhance collaboration and communication experiences in Microsoft Teams.

Audience Profile

This course is tailored for individuals aspiring to the Microsoft 365 Teams Admin role and those interested in passing the Microsoft Teams Administrator Associate certification exam. The Microsoft Teams Administrator is responsible for configuring, deploying, and managing Office 365 workloads for Microsoft Teams, focusing on efficient and effective collaboration and communication within an enterprise environment. They collaborate with Telephony engineers to integrate advanced voice features into Microsoft Teams, but are not responsible for direct routing configuration, call routing setup, or telephony integration.

At Course Completion

By actively engaging in this course, you will gain the following knowledge and skills:

• An understanding of what Microsoft Teams is and how its components work together
• How to implement governance, security, and compliance for Microsoft Teams
• The steps required to prepare your organization's environment for a Microsoft Teams deployment
• Methods for deploying and managing teams in Microsoft Teams
• Strategies for managing collaboration within Microsoft Teams
• Techniques for managing and troubleshooting communication in Microsoft Teams

About This Course

This course offers essential knowledge on the considerations and benefits of adopting cloud services, with a particular emphasis on the Software as a Service (SaaS) model, focusing specifically on Microsoft 365 cloud service offerings. You will start by exploring cloud fundamentals, including an overview of cloud computing and Microsoft's cloud services. The course introduces you to Microsoft Azure and highlights the differences between Microsoft 365 and Office 365. It then delves into a detailed review of Microsoft 365, comparing it with on-premises Microsoft services. You will also examine enterprise mobility in Microsoft 365 and how its services facilitate collaboration. The course further explores security, compliance, privacy, and trust within Microsoft 365, concluding with an overview of subscriptions, licensing, billing, and support options.

Audience Profile

This course is tailored for Business Decision Makers and IT Professionals who are interested in deploying cloud services within their organizations or seeking foundational knowledge on cloud fundamentals. It covers the considerations and benefits of adopting cloud services in general and the SaaS model specifically, with a focus on Microsoft 365 cloud service offerings.

At Course Completion

Upon completing this course, students will be able to:

• Distinguish between different cloud service models.
• Identify the key differences among Microsoft 365 subscriptions.
• Plan for a successful migration to Microsoft 365 services.
• Understand the distinctions between on-premises Microsoft services and Microsoft 365 cloud services.
• Recognize how Microsoft 365 services enhance teamwork.
• Explain identities in various environments, including cloud, on-premises, and hybrid setups.
• Describe device management and protection using Intune.
• Explain data protection methods, including the use of Azure Information Protection.
• Understand general compliance principles and the specific compliance features in Microsoft 365.
• Comprehend Microsoft 365 subscriptions, licensing, billing, and support options.