Course Outline
Module 1: Managing the Transport PipelineIn this module, you will explore the various transport components of Exchange, understand how message routing operates, and learn to configure message flow for your organization. You will review the tasks required for messaging administrators to set up message transport, examine transport options, and learn how to configure domains and connectors. Additionally, you will learn to implement approval workflows for messaging. The module also covers the management of transport rules, which are powerful tools for controlling message flow within your organization.
Lessons- Overview of Transport Services
- Configuring Message Transport
- Managing Transport Rules
Module 2: Managing and Troubleshooting Mail FlowIn this module, you will analyze mail flow components and learn to manage this critical task for every Exchange administrator. You will study the differences between managing mail flow in Exchange Online, Exchange Server, and Exchange Hybrid deployments. Moving from management to troubleshooting, you will address issues such as incorrect email routing within or outside your organization, or failed secure connections. You will discover the tools Microsoft provides to identify root causes and resolve mail flow problems. The module then shifts to troubleshooting transport issues, including network, connector, agent, and architectural problems, as well as troubleshooting in coexistence scenarios. Finally, you will learn how to utilize event, protocol, and tracking logs to investigate issues that persist after troubleshooting or to access historical data about past issues.
Lessons- Managing Mail Flow
- Troubleshooting Mail Flow
- Troubleshooting Transport Issues
- Troubleshooting with Logs
Module 3: Managing Message HygieneIn this module, you will learn about Microsoft Exchange Online Protection (EOP) features and functionality. You will also learn to plan messaging routing for this service, which offers anti-malware and anti-spam policies to protect your organization from spam, malware, and policy violations. You will review the protection provided by Exchange Server and Online Protection, learning how to configure spam and malware filters, policies, and settings to secure your users. The module concludes by examining Advanced Threat Protection (ATP), which extends EOP's defenses by filtering targeted attacks that might bypass initial layers, including zero-day attacks in email attachments and Office documents, as well as time-of-click protection against malicious URLs. You will learn how Microsoft 365 ATP safeguards users through features like Safe Attachments and Safe Links, and how it generates reports that give administrators insights into attacks targeting their tenants.
Lessons- Planning for Message Hygiene
- Managing Anti-Malware and Anti-Spam Policies
- Managing Advanced Threat Protection
Module 4: Managing ComplianceThis module introduces the compliance features in the Security & Compliance Center (SCC) that messaging administrators can use to meet legal and regulatory requirements. It supports Exchange compliance by examining features available in the Exchange Admin Center for Exchange Server and hybrid deployments. Given the complex retention requirements of modern messaging environments, the module focuses on archiving with Exchange to provide an efficient and compliant environment for users. You will also explore how additional archive storage is provided, how messages are automatically processed and archived, and how audit logging in Exchange tracks administrator, delegate, and user actions in mailboxes and the organization. Finally, since organizations must adhere to legal discovery requirements related to policy, compliance, or litigation, you will examine how eDiscovery for Microsoft Exchange facilitates discovery searches for relevant content within mailboxes.
Lessons- Messaging Compliance in the SCC
- Messaging Compliance in Exchange
- Managing Exchange Online Archiving and Auditing
- Managing Content Search
Module 5: Managing Organizational SettingsThis module begins by examining how to manage authentication for messaging. It focuses on protecting user accounts and deploying multiple security features without introducing unnecessary complexity that could reduce business productivity or create new security risks. The module then transitions to organizational settings, teaching you how to configure settings applicable to the entire organization or large user groups. Finally, you will examine how to configure organizational sharing.
Lessons- Managing Authentication for Messaging
- Configuring Organizational Settings
- Configuring Organizational Sharing
Module 6: Managing Mobile DevicesIn this module, you will begin by examining Mobile Device Management in Microsoft 365, including how Exchange ActiveSync and mobile device mailbox policies support these efforts. You will then explore how to manage and troubleshoot mobile device access. The module further details how to configure access and infrastructure for mobile devices, the implications of remote wipe features, and alternative mobile device management methods.
Lessons- Mobile Device Mailbox Policies
- Managing Mobile Device Access
Module 7: Managing Role-Based PermissionsThis module examines how messaging administrators manage role-based permissions, a crucial task for any messaging administrator. Since both Exchange Server and Exchange Online use the Role Based Access Control (RBAC) model, this module covers the basics of RBAC management. It concludes by emphasizing the need for careful planning and configuration of permissions to avoid risking the environment or the entire Active Directory.
Lessons- Managing Admin Roles
- Managing User Roles
- Exchange Setup - RBAC and AD Split Permission
Module 8: Managing Recipient Objects and ResourcesThis module covers common tasks performed by messaging administrators, such as creating and configuring email recipients, lists, and resources. It examines different types of Exchange Server recipients and their distinctions. The module then focuses on the tasks involved in creating and managing Exchange recipients, including user mailboxes, resource mailboxes, shared mailboxes, mail contacts, and mail users. You will also learn how to manage recipient permissions and create and manage groups.
Lessons- Exchange Recipients
- Creating and Managing Exchange Recipients
- Managing Email Addresses, Lists, and Resources
Module 9: Managing Public FoldersIn this module, you will learn about public folders in Exchange, review planning considerations for deployment, and discuss alternatives. You will also learn how to implement and manage public folder mailboxes, public folders, and permissions, as well as how to create and manage mail-enabled public folders. The module concludes by examining how to monitor and troubleshoot issues related to public folders.
Lessons- Planning the Public Folder Hierarchy
- Implementing and Managing Public Folders
- Troubleshooting Public Folders
Module 10: Planning a Hybrid EnvironmentIn this module, you will examine the requirements for implementing a hybrid deployment and learn about the necessary features and components. It covers all planning aspects required before running the Hybrid Configuration Wizard, including HCW configuration options, details on Organization Configuration Transfer (OCT), and the Hybrid Agent. The module concludes with a review of mail flow options for hybrid deployments.
Lessons- Exchange Hybrid Deployment Requirements
- Planning to Run the Hybrid Configuration Wizard
Module 11: Performing Mailbox MigrationsThis module examines options for migrating email to Exchange Online, such as performing a migration or using FastTrack to move mailboxes from existing servers to Exchange Online. It summarizes migration and co-existence options and provides recommendations on when to use each. The module then details the requirements for running an IMAP migration, available options, and migration steps. It also covers planning and performing both cutover and staged migrations, comparing the two approaches and outlining the requirements, planning activities, and processes for each. The module concludes by examining additional migration tasks, such as PST file migration and considerations for public folder migrations.
Lessons- Planning Mailbox Migrations
- Performing IMAP Migrations
- Performing Cutover and Staged Migrations
- Performing Advanced Migrations
Module 12: Deploying and Troubleshooting a Hybrid EnvironmentIn this module, you will learn key planning areas for Edge Transport servers. You will then understand the requirements and best practices for configuring a hybrid deployment, which is the first step for any Exchange organization, whether for long-term coexistence between on-premises and online environments or as part of a cloud migration strategy. The module examines managing hybrid deployments and implementing advanced hybrid functionality, including features like Public Folder coexistence and OneDrive for Business attachment storage for on-premises mailboxes. It concludes with an introduction to troubleshooting techniques for hybrid deployments, covering directory synchronization issues (including pass-through authentication and single sign-on), Exchange transport, client access, and mailbox replication service troubleshooting.
Lessons- Deploying and Managing an Edge Transport Server
- Configuring a Hybrid Deployment using the HCW
- Implementing Advanced Hybrid Functionality
- Troubleshooting Hybrid Deployments
