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Duration 14 hours
Course Outline
Introduction to AI in HR
- Exploring AI capabilities pertinent to HR, including LLMs, automation, and analytics
- Reviewing common HR use cases and their potential areas of impact
- Assessing organizational readiness and defining the scope for AI pilot initiatives
Responsible AI, Privacy, and Compliance in HR
- Core data privacy principles and the management of personal data within HR
- Addressing bias, fairness, and legal implications in recruitment and performance assessment
- Establishing governance, approval processes, and documentation standards for HR AI projects
Practical Prompting and Generative Workflows for HR
- Creating prompts for job descriptions, candidate screening summaries, and offer letters
- Utilizing templates and prompt patterns for HR communications and policy drafting
- Refining prompts through iteration, validation, and implementing human-in-the-loop verification
Automation and Process Design
- Developing end-to-end workflows that integrate LLMs, spreadsheets, and HRIS
- Streamlining repetitive tasks such as interview scheduling, FAQ responses, and onboarding checklists
- Understanding integration patterns with APIs and low-code platforms (overview)
People Analytics and AI-Driven Decision Support
- Leveraging AI for workforce analytics, including attrition prediction, skills gap analysis, and learning recommendations
- Interpreting model outputs and effectively communicating insights to stakeholders
- Defining KPIs and measuring the ROI of AI initiatives in HR
Change Management and Implementation Roadmap
- Forming cross-functional teams and developing stakeholder engagement strategies
- Planning pilots, managing rollout phases, and training HR teams
- Addressing operational aspects such as monitoring, maintenance, and continuous improvement
Hands-on Workshop: Designing an AI-Enabled HR Use Case
- Group exercise: identifying a target problem, designing a solution, and developing prompts and workflows
- Presenting solutions and engaging in peer review with feedback on ethical and operational considerations
- Outlining next steps and providing templates for pilot implementation
Summary and Next Steps
Requirements
- Fundamental knowledge of HR processes and terminology
- Proficiency with spreadsheets and web-based applications
- A genuine interest in the practical and ethically conscious application of AI in HR
Target Audience
- HR managers and business partners
- Specialists in talent acquisition and people operations
- HR analysts and professionals in people analytics