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Course Outline

Introduction to Artificial Intelligence

  • Defining AI and clarifying common misconceptions
  • Core concepts: automation, machine learning, and natural language processing
  • Illustrative examples of AI tools employed in everyday business operations

AI in the Workplace

  • Advantages of integrating AI into administrative and analytical tasks
  • Overview of popular productivity tools (ChatGPT, Copilot, Bard, etc.)
  • Case studies showcasing AI applications in finance, logistics, and management support

Practical Application of ChatGPT

  • Drafting professional emails and reports
  • Summarizing key information and generating meeting minutes
  • Facilitating brainstorming and idea generation via targeted prompts

Leveraging Microsoft Copilot for Productivity

  • Integrating Copilot with Microsoft 365 suite (Word, Excel, Outlook)
  • Automating document creation and data analysis processes
  • Enhancing collaboration in meetings and presentations through AI assistance

Automation and Prompting Techniques

  • Strategies for crafting effective prompts to ensure accurate AI responses
  • Developing automation scripts using plain-language AI prompts
  • Workflow examples designed to streamline repetitive administrative tasks

Responsible AI Use and Data Privacy

  • Understanding AI limitations to prevent overreliance
  • Best practices for handling sensitive data and safeguarding privacy
  • Ethical considerations of AI and alignment with organizational policies

Hands-on Practice

  • Simulated tasks utilizing ChatGPT and Copilot
  • Team-based exercises aimed at identifying automation opportunities
  • Development of an action plan for responsible AI integration into daily operations

Summary and Next Steps

Requirements

  • Foundational knowledge of office applications and online tools
  • Experience with standard workplace digital communication
  • A strong interest in enhancing productivity through technology

Target Audience

  • Non-technical staff and business personnel (including finance, logistics, administration, trading, etc.)
  • Managers and team leaders
  • Professionals looking to adopt AI tools safely and efficiently
 7 Hours

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