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Duration 21 hours (3 days)
Course Outline
Foundations of Conversational AI
- The history and progression of voice assistants
- Core components: ASR, NLU, Dialogue Management, and TTS
- A survey of key platforms: Alexa, Google Assistant, and Rasa
Crafting Voice Interfaces
- Core principles of conversational user experience
- Modeling intents and extracting entities
- Utilizing voice design tools and flowcharting techniques
Development with Dialogflow and Alexa
- Configuring Dialogflow agents, intents, and webhook fulfillment
- Building Alexa Skills: handling intents, slots, voice models, and endpoint connections
- Managing multi-turn conversations and session state
Creating Voice Assistants with Rasa
- Understanding Rasa architecture: NLU, Core, and Actions
- Preparing training data and configuring domains
- Implementing custom actions, forms, and context-aware dialogues
Integration of Voice Assistants
- Connecting APIs and webhook back-end services
- Linking with CRMs, databases, and external applications
- Deploying voice assistants in web apps, IoT, and mobile ecosystems
Testing, Launch, and Performance Tuning
- Using simulators and test cases for voice interactions
- Monitoring usage patterns and debugging conversations
- Releasing to Google Assistant, Alexa devices, or private platforms
Security, Regulatory Compliance, and Scaling
- Implementing user authentication and authorization for assistants
- Addressing data privacy, GDPR requirements, and audit trails
- Managing version control and CI/CD pipelines for voice applications
Wrap-up and Future Directions
Requirements
Target Audience
- Software developers
- UX designers specializing in voice-based interfaces
- Conversational AI teams developing virtual assistants