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 Duration 21 hours (3 days)

Course Outline

Foundations of Conversational AI

  • The history and progression of voice assistants
  • Core components: ASR, NLU, Dialogue Management, and TTS
  • A survey of key platforms: Alexa, Google Assistant, and Rasa

Crafting Voice Interfaces

  • Core principles of conversational user experience
  • Modeling intents and extracting entities
  • Utilizing voice design tools and flowcharting techniques

Development with Dialogflow and Alexa

  • Configuring Dialogflow agents, intents, and webhook fulfillment
  • Building Alexa Skills: handling intents, slots, voice models, and endpoint connections
  • Managing multi-turn conversations and session state

Creating Voice Assistants with Rasa

  • Understanding Rasa architecture: NLU, Core, and Actions
  • Preparing training data and configuring domains
  • Implementing custom actions, forms, and context-aware dialogues

Integration of Voice Assistants

  • Connecting APIs and webhook back-end services
  • Linking with CRMs, databases, and external applications
  • Deploying voice assistants in web apps, IoT, and mobile ecosystems

Testing, Launch, and Performance Tuning

  • Using simulators and test cases for voice interactions
  • Monitoring usage patterns and debugging conversations
  • Releasing to Google Assistant, Alexa devices, or private platforms

Security, Regulatory Compliance, and Scaling

  • Implementing user authentication and authorization for assistants
  • Addressing data privacy, GDPR requirements, and audit trails
  • Managing version control and CI/CD pipelines for voice applications

Wrap-up and Future Directions

Requirements

Target Audience

  • Software developers
  • UX designers specializing in voice-based interfaces
  • Conversational AI teams developing virtual assistants

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