Course Outline
Foundations, Social Engineering, and the Work Environment
Essential Cybersecurity for Employees
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Understanding threats: Defining cybersecurity and highlighting why every employee plays a critical role.
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Digital hygiene and password management: Crafting robust passwords, leveraging password managers, and adhering to the "unique password per service" principle.
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Clear desk and clear screen policies: Ensuring physical information security within office spaces.
Phishing and Social Engineering – Identifying Threats
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The psychology of attacks: Explaining social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Deconstructing phishing: Analyzing message headers, concealed links, and malicious attachments through exercises based on real-world examples.
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Additional attack vectors: Covering vishing (voice phishing) and smishing (SMS phishing).
Secure Remote and Mobile Operations
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Network security: Explaining the risks of public Wi-Fi (in cafes, transit) and demonstrating proper VPN usage.
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Device protection: Implementing disk encryption, screen locks, and avoiding unverified USB drives.
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Bring Your Own Device (BYOD) policies: Guidelines for using personal smartphones for business and separating data effectively.
Tools, Legislation, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practicing Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint to prevent unauthorized "anyone with the link" access.
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Communication and collaboration: Safely using Microsoft Teams, including managing external guest invitations and shared files.
Personal Data Protection and GDPR in Action
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily workflows: Avoiding common errors that lead to data breaches, such as emailing the wrong recipient or neglecting to use BCC.
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Data handling and disposal: Rules for securely transferring information to third parties and permanently deleting documents.
Handling Security Incidents
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Recognizing incidents: Identifying breaches, such as lost devices, ransomware infections, or clicking phishing links.
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Reporting protocols: Determining who to notify and the required timelines (involving the IT Helpdesk, Security Representative, and Data Protection Officer).
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Essential response rules: Disconnecting devices from the network, maintaining composure, and avoiding unauthorized "fixes" or the destruction of evidence.
Requirements
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Familiarity with basic computer operations and web browsing.
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Regular use of standard office tools, including email, messaging applications, and document editors.
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No prior specialized IT expertise is necessary; all technical concepts are presented through the context of business value and daily operational processes.
Target Audience
- Office staff and administrative personnel, as well as middle managers, across all departments.
- Especially recommended for those working in hybrid or fully remote models.
- Daily users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
