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Duration 14 hours
Course Outline
Core Responsibilities of FDE Leadership
- Focusing on outcomes rather than utilization
- Balancing the tension between delivery and product
- Defining mandate, reporting lines and sponsorship
Pod Design and Staffing Strategies
- Optimizing pod shape, size and autonomy
- Mixing skills across engineering, data and domain expertise
- Ensuring rotation and continuity between engagements
Hiring and Evaluating FDEs
- Identifying signals of deployment aptitude
- Designing interviews and work sample assessments
- Onboarding new hires into live engagements
Engagement Economics
- Scoping, effort estimation and margin management
- Comparing time and materials versus outcome-based pricing
- Managing portfolio mix and concentration risk
Developing the Internal FDE Playbook
- Codifying stages, gates and deliverables
- Setting definition of done and quality standards
- Maintaining and evolving the playbook
Vendor FDEs vs. Internal Capability
- Identifying where vendor teams add the most value
- Contracting for knowledge transfer
- Building capability that endures beyond the engagement
Reusable Accelerators and Blueprints
- Reference architectures and starter repositories
- Pre-approved security and integration patterns
- Governing shared assets
Adoption and Outcome Governance
- Tracking adoption metrics and executive reporting
- Establishing steering groups with genuine decision rights
- Intervening effectively in stalled engagements
Risk, Escalation and Failure Patterns
- Understanding failure modes by engagement stage
- Defining escalation paths and stop rules
- Conducting post-engagement reviews that drive practice change
Establishing the Practice
- Creating career paths for forward deployed engineers
- Fostering standards, community and knowledge sharing
- Developing a twelve-month capability roadmap
Requirements
- Experience in managing engineers or technical delivery teams
- Involvement in customer-facing engagements
- Familiarity with commercial decisions such as scoping and pricing
- Coding skills are not required, though technical fluency is beneficial
Target Audience
- Engineering managers leading forward deployed teams
- Delivery directors and practice leads
- Heads of applied AI or solutions engineering
- Transformation leaders developing internal deployment capabilities