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 Duration 7 hours

Course Outline

From Process to Automation

  • Step-based thinking: Decomposing a process into an automatable workflow.
  • Determining which tasks to automate and which to retain for human management.

Core Make Concepts

  • Understanding scenarios, modules, and triggers.
  • Mapping data flow between different applications.
  • Utilizing filters and routers for logic control.

Application and Data Integration

  • Implementing Webhooks and immediate triggers.
  • Integrating spreadsheet, email, and calendar modules.
  • Persisting data across multiple execution runs.

Incorporating AI into Scenarios

  • Adding AI models to a Make scenario.
  • Crafting prompts to ensure consistent and reliable outputs.
  • Leveraging model responses for classification, data extraction, and decision-making.

Building Your First AI Agent

  • Defining an agent: Instructions, available tools, and data sources.
  • Providing the agent with scenarios as usable tools.
  • Linking the agent to relevant business data.
  • Including human approval steps before agent actions are executed.

Practical Deployment

  • Implementing error handling and retry mechanisms.
  • Monitoring and maintaining active scenarios.
  • Managing costs and understanding usage limits.

Wrap-up and Future Directions

  • Participants present the process they successfully automated.
  • Identifying subsequent automation candidates and outlining next steps.

Outcome: A functional automated process featuring an AI component and a basic agent, along with a list of recommended processes for future automation.

Requirements

  • No coding background is necessary.
  • Confidence in using web-based applications and spreadsheets.
  • A specific repetitive task or process that the participant wishes to automate.

Target Audience

  • Business and operations specialists.
  • Team leaders and process owners.
  • Non-technical professionals seeking to implement AI-driven workflow automation in a single day.

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