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Duration 35 hours
Course Outline
Module 1: Introduction to Microsoft Teams and its Architecture
- Essential Teams components and associated services
- Structural design and system dependencies of Teams
- Role-based access control and administrative roles
Module 2: Administering Teams Collaboration Experiences
- Establishing and managing Teams, channels, and chat functions
- Setting up meeting policies and user experience standards
- Application management, integrations, and lifecycle controls
Module 3: Teams Phone and Voice Service Implementation
- Foundations of Teams Phone concepts and architecture
- Setting up calling plans and direct routing configurations
- Administration of devices, dial plans, and emergency calling services
Module 4: Governance, Security, and Compliance Frameworks
- Teams policy management, governance structures, and lifecycle oversight
- Deployment of security configurations and compliance settings
- Audit trails, reporting mechanisms, and compliance monitoring
Module 5: Monitoring and Resolving Teams Issues
- Tracking Teams service health and utilization metrics
- Diagnosing problems related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance improvement
Module 6: Advanced Configuration and System Integration
- Connecting Teams with Microsoft 365 and external third-party applications
- Considerations for hybrid deployment scenarios
- Leveraging automation and PowerShell for Teams management tasks
Module 7: Exam Preparation and Certification Strategy
- Overview of the MS-721 exam learning objectives
- Detailed breakdown of exam structure, format, and question styles
- Review sessions with practice questions
- Curated study materials, expert tips, and strategies for passing
Summary and Future Pathways
Requirements
- Knowledge of Microsoft 365 services and their administration.
- Hands-on experience with the core features of Microsoft Teams.
- Understanding of fundamental networking and identity management concepts.
Target Audience
- Microsoft Teams system administrators.
- Engineers specializing in collaboration systems.
- IT specialists responsible for managing Microsoft 365 communications.
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
