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Course Outline
Module 1: Introduction to Microsoft Teams Architecture
- Essential Teams components and services
- Teams architectural structure and dependencies
- Role-based access control and administration
Module 2: Overseeing Teams Collaboration Experiences
- Creation and management of Teams, channels, and chats
- Setup of meeting policies and user experiences
- App integrations and lifecycle management
Module 3: Teams Phone and Voice Infrastructure
- Fundamentals and architecture of Teams Phone
- Configuration of calling plans and direct routing
- Management of devices, dial plans, and emergency calling
Module 4: Governance, Security, and Compliance Frameworks
- Teams policies, governance structures, and lifecycle management
- Deployment of security and compliance configurations
- Auditing, reporting, and compliance oversight
Module 5: Monitoring and Resolving Teams Issues
- Tracking Teams service health and usage metrics
- Diagnosing problems in meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance improvement
Module 6: Advanced Setup and System Integration
- Connecting Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment environments
- Automation techniques and PowerShell for Teams administration
Module 7: Exam Prep and Certification Preparedness
- Review of MS-721 exam objectives
- Analysis of exam structure, format, and question types
- Engagement in practice questions and review sessions
- Access to study resources, tips, and strategies for success
Conclusion and Pathways Forward
Requirements
- A solid understanding of Microsoft 365 services and administrative tasks
- Practical experience with core Microsoft Teams functionalities
- Knowledge of fundamental networking and identity concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
