Prompt Engineering for Customer Support and Chatbots Training Course

Vertex AI offers sophisticated tools for fine-tuning large language models and managing prompts, empowering developers and data teams to enhance model accuracy, streamline iteration workflows, and ensure rigorous evaluation through its built-in libraries and services.

This instructor-led live training (available online or onsite) targets intermediate to advanced practitioners seeking to improve the performance and reliability of generative AI applications by utilizing supervised fine-tuning, prompt versioning, and evaluation services within Vertex AI.

Upon completion of this training, participants will be able to:

• Apply supervised fine-tuning techniques to Gemini models in Vertex AI.
• Implement prompt management workflows, including version control and testing.
• Utilize evaluation libraries to benchmark and optimize AI performance.
• Deploy and monitor improved models in production environments.

Course Format

• Interactive lectures and discussions.
• Hands-on labs focused on Vertex AI fine-tuning and prompt tools.
• Case studies highlighting enterprise model optimization.

Course Customization Options

• To request a customized version of this course, please contact us to arrange.

This instructor-led, live training in Slovakia (online or onsite) is designed for advanced AI engineers, developers, and data analysts who aim to master prompt engineering strategies to maximize the effectiveness of DeepSeek LLM in real-world applications.

By the end of this training, participants will be able to:

• Craft advanced prompts to optimize AI responses.
• Control and refine AI-generated text for accuracy and consistency.
• Leverage prompt chaining and context management techniques.
• Mitigate biases and enhance ethical AI usage in prompt engineering.

Generative AI is a technology that produces new content such as text, reports, and recommendations based on structured prompts.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level corporate professionals who wish to use generative AI and prompt engineering to enhance productivity, communication, and decision-making in their work environment.

By the end of this training, participants will be able to:

• Understand the core concepts of generative AI and prompt engineering.
• Create effective prompts for a variety of business contexts.
• Integrate AI tools into administrative, analytical, and specialized workflows.
• Apply best practices for ethical and responsible AI use in corporate settings.

Format of the Course

• Interactive lecture and discussion.
• Practical exercises and case studies.
• Hands-on experimentation with AI tools.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Generative AI refers to technology capable of creating new content, such as text, images, and personalized recommendations, driven by user prompts and data inputs.

This instructor-led live training, available online or onsite, is designed for beginner to intermediate healthcare professionals seeking to leverage generative AI and prompt engineering to enhance efficiency, accuracy, and communication within medical settings.

Upon completing this training, participants will be able to:

• Grasp the core concepts of generative AI and prompt engineering.
• Utilize AI tools to streamline clinical, administrative, and research workflows.
• Ensure ethical, safe, and compliant application of AI in healthcare.
• Refine prompts to achieve consistent and precise outcomes.

Course Format

• Interactive lectures and discussions.
• Practical exercises and real-world case studies.
• Hands-on experimentation with AI tools.

Customization Options

• For tailored training requests, please contact us to arrange a customized program.

Prompt Engineering involves crafting and fine-tuning instructions to achieve specific results from large language models.

This guided, live training session (available online or in-person) is designed for beginners who want to master fundamental prompt design techniques and apply them to everyday tasks.

Upon completion of this training, participants will be able to:

• Articulate the importance of prompt engineering and its practical benefits.
• Create clear and impactful prompts for various simple assignments.
• Utilize standard prompt patterns and templates to enhance output quality.
• Assess and refine prompts to minimize errors and avoid undesirable responses.

Course Format

• Concise interactive lectures paired with live demonstrations.
• Guided, hands-on exercises focused on prompt development.
• Collaborative group discussions with rapid feedback cycles.

Customization Options

• For tailored training requirements, please reach out to us to schedule a session.

This instructor-led, live training in Slovakia (online or onsite) is aimed at beginner-level to advanced-level developers and researchers who wish to craft effective prompts to elicit desired responses from ChatGPT.

By the end of this training, participants will be able to:

• Understand the principles of prompt engineering for AI models like ChatGPT.
• Design prompts that effectively guide AI to produce desired outcomes.
• Apply ethical considerations in crafting prompts.
• Anticipate and adapt to the evolving landscape of AI interactions.

This instructor-led, live training in Slovakia (online or onsite) is designed for intermediate-level finance professionals and fintech developers who aim to apply AI-powered prompt engineering techniques to improve financial analysis, risk management, and decision-making.

Upon completion of this training, participants will be able to:

• Grasp the fundamentals of prompt engineering in financial applications.
• Utilize AI models for financial forecasting and market sentiment analysis.
• Automate financial reporting and data extraction using AI prompts.
• Build AI-driven risk assessment models via optimized prompts.
• Maintain compliance and adhere to ethical guidelines when deploying AI in finance.

This instructor-led, live training in Slovakia (online or onsite) is designed for intermediate-level professionals who aim to leverage prompt engineering and few-shot learning to optimize LLM performance for real-world applications.

Upon completion of this training, participants will be able to:

• Understand the core principles of prompt engineering and few-shot learning.
• Design effective prompts for various NLP tasks.
• Apply few-shot techniques to adapt LLMs with minimal data.
• Optimize LLM performance for practical applications.

Prompt engineering has evolved into an essential practical skill that transforms generative AI from a novelty into a dependable engine for creating content, images, and video. This instructor-led training covers the fundamentals of this discipline and guides participants through few-shot adaptation techniques and top creative AI platforms. The curriculum blends theoretical concepts with hands-on practice, featuring guided exercises across ChatGPT, Microsoft Copilot, Google Gemini, Claude, DALL-E, Stable Diffusion, MidJourney, Leonardo AI, and various multimodal tools, all without requiring any programming background. Upon completion, participants will be able to produce hyper-realistic text, images, and video assets, as well as integrate prompt-driven workflows into their daily operations.

This instructor-led, live training in Slovakia (online or onsite) is designed for intermediate-level healthcare professionals and AI developers who want to apply prompt engineering techniques to improve medical workflows, research efficiency, and patient outcomes.

Upon completion of this training, participants will be able to:

• Grasp the fundamentals of prompt engineering within the healthcare context.
• Utilize AI prompts for clinical documentation and patient interactions.
• Leverage AI to support medical research and literature reviews.
• Enhance drug discovery and clinical decision-making through AI-driven prompts.
• Ensure compliance with regulatory and ethical standards in healthcare AI.

This instructor-led, live training in Slovakia (online or onsite) is designed for advanced enterprise AI teams, automation specialists, and business analysts who wish to refine their AI prompts for large-scale business automation and decision-making.

By the end of this training, participants will be able to:

• Understand the role of prompt engineering in enterprise automation.
• Develop advanced prompts to optimize AI-powered decision-making.
• Automate business workflows efficiently using AI-driven strategies.
• Improve the accuracy and reliability of AI-generated insights.
• Ensure compliance, security, and governance in AI-powered operations.

This instructor-led, live training in Slovakia (online or onsite) is aimed at advanced-level AI professionals who wish to enhance their prompt engineering skills for multimodal AI applications.

By the end of this training, participants will be able to:

• Understand the fundamentals of multimodal AI and its applications.
• Design and optimize prompts for text, image, audio, and video generation.
• Utilize APIs for multimodal AI platforms such as GPT-4, Gemini, and DeepSeek-Vision.
• Develop AI-driven workflows integrating multiple content formats.

This instructor-led, live training in Slovakia (online or on-site) is designed for intermediate-level marketing and sales professionals who want to leverage AI prompt engineering for personalized campaigns, customer engagement, and automated sales processes.

Upon completion of this training, participants will be able to:

• Grasp the fundamentals of AI-driven prompt engineering in marketing and sales.
• Use AI to create high-converting marketing copy and ad creatives.
• Automate customer engagement through AI-generated responses.
• Leverage AI for data-driven sales insights and forecasting.
• Integrate AI tools into marketing and sales automation workflows.

This instructor-led, live training in Slovakia (online or onsite) targets beginner to intermediate content creators seeking to leverage AI for storytelling, script development, and automated content production.

Upon completing this training, participants will be equipped to:

• Grasp the core principles of AI-driven narrative construction.
• Apply prompt engineering methods to produce captivating stories.
• Boost creative output through AI-assisted idea generation.
• Utilize AI for scripting, article drafting, and marketing copy.
• Craft structured prompts for tailored content creation.

Course Customization Options

Format of the Course

By the end of this training, participants will be able to:

Prompt Engineering for Software Development is a hands-on course designed to teach developers how to craft effective prompts that optimize the usefulness, precision, and safety of AI-generated outputs in the context of software engineering tasks.

This instructor-led, live training (online or onsite) is aimed at intermediate-level developers who wish to integrate prompt engineering techniques into their use of AI coding assistants, code analyzers, and intelligent automation tools.

• Create precise prompts for code generation, review, and optimization tasks.
• Use prompt chaining and refinement to improve AI responses in iterative workflows.
• Generate structured outputs such as test cases, SQL queries, and documentation from minimal input.
• Mitigate hallucination and improve control over LLM behavior in technical environments.

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

• To request a customized training for this course, please contact us to arrange.