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Course Outline
Understanding Ourselves and Others
- Recognizing that inviting others to a meeting imposes our priorities on them.
- Exploring the factors that drive our behavior.
- Assessing how our conduct impacts others: Do they respond as we expect or as is appropriate? If not, why?
The Process for Managing Meetings
- Justifying the need for a meeting by considering and evaluating alternatives.
- The comprehensive process for scheduling, conducting, and preparing for meetings:
- Developing a meaningful agenda that outlines objectives, topics, and suggested time allocations.
- Inviting only the essential participants.
- Managing the session: ensuring contributions remain relevant (distinguishing between relevant and irrelevant points), adhering to the agenda, and staying on schedule.
- Generating clear outcomes: while detailed minutes are not always required, action points must be defined.
- Scheduling necessary follow-up meetings.
Attending Meetings
- Evaluating the necessity of attending every invited meeting.
- Determining criteria for deciding whether or not to participate.
- Identifying valid reasons for declining an invitation.
- Understanding what is permissible during a meeting regarding attendee engagement, subject matter, and timing.
Other Personal Efficiency and Time Management Issues
- Setting and maintaining personal and professional goals.
- Work Prioritization
- Determining what needs to be done.
- Ranking these activities by importance.
- Employee-Imposed Time: Evaluating whether staff and colleagues are working for you, or if you are working for them.
- Time Bandits: Identifying other time drains and strategies to address them
- E-mails
- Telephone calls
- Unplanned interruptions
- Displacement activities such as procrastination
- Other distractions
- Effective Delegation
- Assertiveness: Learning to seek compromises and say “no” effectively
7 Hours
Testimonials (1)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.