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 Duration 14 hours (2 days)

Course Outline

ProWatch Overview

  • System architecture and high-level overview
  • Key software and hardware components
  • Licensing models and product editions

Deployment and Setup

  • Installation of ProWatch server and client applications
  • Initializing and configuring the database
  • Establishing network and hardware connections

User and Access Governance

  • Creation and administration of user accounts
  • Defining access permissions and scheduling rules
  • Managing badges and digital credentials

Hardware and Door Logic

  • Configuring controllers and door readers
  • Setting up alarm inputs and output points
  • Implementing advanced door logic rules

Surveillance and Incident Handling

  • Utilizing real-time monitoring dashboards
  • Processing and acknowledging system alarms
  • Reporting incidents and managing escalations

Integration Features

  • Connecting with CCTV and video management platforms
  • Integrating intrusion detection systems
  • Linking third-party applications

Maintenance and Troubleshooting

  • Performing database maintenance and backups
  • Optimizing system performance
  • Resolving common technical issues

Conclusion and Future Steps

Requirements

  • Familiarity with enterprise security architectures
  • Prior experience with access control or building management solutions
  • Foundational understanding of networking concepts

Target Audience

  • Security and access control system administrators
  • IT and network specialists supporting security infrastructure
  • Corporate security consultants

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