Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Root Cause Analysis (RCA)
- Defining RCA and its strategic importance
- Categorizing root causes: systemic, process-related, and human elements
- The role of RCA within the internal audit framework
Identifying and Defining Audit Findings
- Common challenges encountered in internal audits
- Best practices for effectively documenting findings
- Differentiating between surface-level symptoms and underlying root causes
Essential RCA Techniques for Internal Auditors
- The 5 Whys methodology
- The Fishbone (Ishikawa) Diagram
- Failure Mode and Effects Analysis (FMEA)
- Using Pareto Analysis to prioritize root causes
Executing an RCA Investigation
- Collecting and interpreting relevant data
- Conducting stakeholder interviews to uncover facts
- Establishing clear cause-and-effect connections
Formulating and Implementing Corrective Actions
- Converting RCA insights into actionable recommendations
- Designing corrective and preventive action plans (CAPA)
- Verifying the long-term efficacy of implemented corrections
Embedding RCA in Internal Audit Practices
- Integrating RCA into audit planning and reporting phases
- Leveraging RCA to drive continuous improvement
- Tracking and evaluating RCA outcomes
Case Studies and Practical Applications
- Real-world scenarios illustrating RCA in auditing
- Group activity: Performing RCA on sample audit findings
- Role-playing sessions for identifying root causes
Summary and Recommended Next Steps
Requirements
- Foundational knowledge of internal auditing processes
- Practical experience in risk assessment and compliance matters
- Acquaintance with relevant organizational policies and procedures
Target Audience
- Internal auditors
- Risk and compliance officers
- Quality assurance professionals
- Process improvement specialists
14 Hours
Testimonials (1)
Fun to talk
