Problem Solving with Root Cause Analysis (RCA) Training Course

The Advanced Product Quality Planning (APQP) course is designed to provide participants with a comprehensive understanding of the APQP process and its application in product development and launch. This course will cover the key concepts, tools, and techniques used in APQP, enabling participants to effectively plan and manage quality throughout the product development lifecycle. Through practical examples, case studies, and interactive exercises, participants will develop the skills and knowledge necessary to successfully implement APQP in their organizations and ensure the delivery of high-quality products to customers.

This instructor-led, live training in Slovakia (online or in-person) is designed for intermediate-level quality managers and healthcare administrators who want to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass certification exams, and apply quality management principles within their organizations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

This comprehensive program equips participants with the in-depth knowledge and practical expertise needed to implement and sustain a Quality Management System (QMS) that adheres to the IATF 16949 standard. Attendees will develop a thorough understanding of the standard's requirements, operational processes, and industry best practices for automotive quality management. Through real-world examples and case studies, participants will learn how to effectively apply IATF 16949 principles to achieve superior quality standards in automotive manufacturing and supply chain operations.

ISO 26262 establishes the requirements for functional safety within the automotive industry.

This instructor-led live training, available both online and onsite, is designed for automotive professionals seeking to integrate the ISO 26262 standard into their organizations.

Upon completion of this course, participants will be able to:

• Grasp the concept of functional safety as it applies to automotive hardware and software development.
• Comprehend the legal obligations and compliance mandates of ISO 26262.
• Apply the safety processes defined in ISO 26262.

Course Format

• Engaging lectures and discussions.
• Numerous exercises and practical applications.
• Practical implementation in a live-lab environment.

Course Customization Options

• To arrange customized training for this course, please reach out to us.

The ISO 9001 Foundation training provides you with the essential knowledge to implement and manage a Quality Management System (QMS) as defined by the ISO 9001 standard. Throughout this course, you will gain a comprehensive understanding of the key components of a QMS, including quality policy, procedures, performance measurement, management commitment, internal auditing, management review, and the principle of continual improvement.

Upon completing this course, you will be eligible to take the examination and apply for the \u201cPECB Certified ISO 9001 Foundation\u201d credential. This certificate validates your understanding of the fundamental methodologies, requirements, frameworks, and management approaches associated with ISO 9001.

Who should attend?

• Professionals involved in Quality Management
• Individuals aiming to acquire knowledge about the core processes of Quality Management Systems (QMS)
• Those interested in pursuing a career in Quality Management

The \u201cPECB Certified ISO 9001 Foundation\u201d examination fully complies with the requirements of the PECB Examination and Certification Programme (ECP). The exam assesses the following competency domains: h Domain 1: Fundamental principles and concepts of a Quality Management System (QMS) h Domain 2: Quality Management System (QMS)

After successfully passing the exam, you may apply for the \u201cPECB Certified ISO 9001 Foundation\u201d credential.

General Information

Certification fees are included in the exam price.

Comprehensive training materials, containing over 200 pages of information and practical examples, will be provided.

Participants will receive a certificate of participation awarding 14 CPD (Continuing Professional Development) credits.

In the event of an unsuccessful exam attempt, you may retake the exam free of charge within 12 months.

The ISO 9001 Lead Auditor training equips you with the essential expertise to conduct Quality Management System (QMS) audits by applying widely accepted audit principles, procedures, and techniques. Throughout this course, you will gain the knowledge and skills required to plan and execute both internal and external audits in compliance with ISO 19011, as well as manage the certification process according to ISO/IEC 17021-1.

Through practical exercises, you will master audit techniques and develop the competence to manage an audit program, lead an audit team, handle customer communication, and resolve conflicts.

Once you have acquired the necessary expertise to perform these audits, you may take the exam and apply for the 'PECB Certified ISO 9001 Lead Auditor' credential. Holding a PECB Lead Auditor Certificate demonstrates your capability and competence to audit organizations based on industry best practices.

Who should attend?

• Auditors aiming to conduct and lead Quality Management System (QMS) certification audits
• Managers or consultants seeking to master the Quality Management System audit process
• Professionals responsible for maintaining conformance with QMS requirements
• Technical experts preparing for Quality Management System audits
• Quality Management expert advisors

General information

• Certification fees are included in the exam price
• Comprehensive training material featuring over 450 pages of content and practical examples will be provided
• A participation certificate granting 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam free of charge within 12 months

The ISO 9001 Lead Implementer training equips you with the expertise needed to help an organization establish, implement, manage, and maintain a Quality Management System (QMS) in alignment with ISO 9001. Through this course, you will gain a deep understanding of Quality Management System best practices, enabling you to enhance customer satisfaction, overall performance, and effectiveness within an organization.

Upon mastering the core concepts of Quality Management Systems, you can take the exam to apply for the “PECB Certified ISO 9001 Lead Implementer” credential. Holding a PECB Lead Implementer Certificate demonstrates that you possess the practical knowledge and professional skills required to successfully implement ISO 9001 in an organizational setting.

Who should attend?

• Managers or consultants involved in Quality Management
• Expert advisors seeking to master the implementation of a Quality Management System
• Individuals responsible for maintaining conformance with QMS requirements
• QMS team members

General information

• Certification fees are included in the exam price
• Training material comprising over 450 pages of information and practical examples will be provided
• A participation certificate granting 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an unsuccessful exam attempt, you may retake the exam free of charge within 12 months

In this instructor-led, live training in Slovakia, participants will explore QMS Audit principles, procedures, and documentation by engaging in case studies, group discussions, hands-on exercises, and activities.

By the end of this training, participants will be able to:

• Identify the requirements for a successful QMS Audit.
• Develop an Audit Checklist for a sample audit scenario.
• Report findings in compliance with ISO 9001 requirements.
• Draft and assess non-conformity reports and evaluate corrective action proposals.
• Prepare and present a compelling evaluation to top management, aligned with the organization's policy and objectives.

The primary objective of this program is to shift the audit process from a reactive approach focused on "finding" faults to a proactive strategy centered on "prevention." By mastering Root Cause Analysis, the Internal Audit team will specifically target the elimination of recurring findings. This ensures that once a weakness is identified, the resulting recommendations provide a permanent solution, thereby protecting the company's operational efficiency and financial integrity.

Failing to implement structured RCA creates a high-risk environment:

• Financial Erosion: Unresolved root causes within financial processes result in cumulative losses that increase over time.
• Resource Wastage: Auditors spend 40% more time re-auditing the same failed controls rather than focusing on new strategic risks.
• Diminished Authority: Continuously reporting the same issues undermines the Audit Division's influence with senior management and auditees.

This instructor-led, live training session in Slovakia (online or on-site) targets intermediate-level internal auditors seeking to improve their audit efficacy through the use of structured RCA techniques.

By the end of this training, participants will be able to:

• Grasp RCA methodologies and their role in internal auditing.
• Identify and analyze the root causes of audit findings.
• Apply RCA tools such as the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Develop corrective and preventive action plans based on RCA findings.
• Integrate RCA into the internal audit process to improve risk management.

This instructor-led, live training (online or onsite) is aimed at intermediate-level safety professionals and operational managers who wish to enhance their ability to investigate incidents, identify systemic weaknesses, and design effective corrective and preventive actions.

This instructor-led, live training in Slovakia (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.

By the end of this training, participants will be able to:

• Adopt a proactive and collaborative approach for enhancing supplier quality.
• Clearly define and communicate supply specifications and requirements.
• Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
• Use a QMS system to continuously monitor, inspect and audit supply chains.
• Ensure that suppliers provide the highest quality products and services.

This instructor-led, live training in Slovakia (online or onsite) is designed for beginner-level quality control professionals who wish to learn the fundamentals of Statistical Process Control (SPC) and apply it in real-world scenarios.

By the end of this training, participants will be able to:

• Understand the fundamentals of Statistical Process Control (SPC).
• Use basic SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process performance.
• Create and interpret various types of control charts for variable and attribute data to detect and analyze process variations.
• Calculate and interpret process capability indices.

This training program is designed for professionals involved with or supporting high-performance IT delivery teams (such as DevOps and Scrum) who play a key role in quality engineering, including QA specialists, testers, and operations staff. It also benefits other relevant roles such as business analysts, product owners, developers, quality engineers, end-users, Scrum Masters, Agile coaches, Release Train Engineers, and more.

In today’s IT landscape, cross-functional teams are expected to deliver business value quickly and with the right level of quality. TMAP® supports this modern approach by promoting built-in quality that goes beyond traditional testing.
Carrying out QA and testing activities within an organization demands a broad range of knowledge and skills. This training enables professionals to effectively perform these operational tasks.

This course includes the cost of the TMAP® High-performance quality engineering exam voucher. The exam is administered in collaboration with iSQI, and the voucher allows you to schedule the test at a date and location of your choice.

The internationally recognized TMAP® High-performance quality engineering certification confirms and demonstrates the essential knowledge and skills required by anyone responsible for or actively involved in quality engineering.

This training is designed for professionals involved in structuring high-performance IT delivery, including those practicing DevOps and Scrum methodologies. It is relevant for roles such as Scrum Masters, Agile Coaches, Release Train Engineers, Test Managers, and Test Masters, as well as QA specialists, testers, business analysts, product owners, developers, quality engineers, end-users, and operations staff.

In today's IT landscape, cross-functional teams are expected to deliver business value rapidly while maintaining high quality. TMAP® supports this working style by promoting built-in quality, which extends far beyond traditional testing. Organizing QA and testing involves orchestrating, planning, preparing, and controlling activities. This course empowers professionals responsible for QA and testing with the necessary knowledge and skills to help teams take ownership of quality.

The course price includes the TMAP® Organizing built-in quality at scale exam voucher. The exam is administered in collaboration with iSQI, allowing you to schedule it on a date and at a location of your choosing.

By completing the TMAP: Organizing built-in quality at scale course, you will:

• Receive an independent, internationally recognized certification that demonstrates your expertise in QA and testing.

• Learn about IT delivery models, particularly DevOps, and understand the whole-team approach and its relevance for development and operations professionals.

• Gain opportunities to earn additional certifications.