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Duration 35 hours (5 days)
Course Outline
Day 1: Introduction to ISO 9001 and starting the QMS implementation process
- Course goals and structural overview
- Introduction to ISO, management systems, and the ISO 9000 family
- Fundamentals of quality and QMS based on ISO 9001
- Initial steps for QMS implementation
- Leadership and organizational commitment
- Formulating the quality policy
- Defining roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Analyzing the organizational context
- Defining the scope of the QMS
- Strategies for addressing risks and opportunities
- Setting quality objectives
- Managing change effectively
- Allocating necessary resources
- Ensuring staff competence
Day 3: Executing the QMS implementation
- Building awareness and fostering communication
- Managing documented information
- Understanding requirements for products and services
- Design and development processes for products and services
- Managing outsourced processes
- Overseeing production and service delivery
- Monitoring, measuring, analyzing, and evaluating performance
Day 4: Monitoring the QMS, driving continual improvement, and preparing for certification audits
- Conducting internal audits
- Holding management reviews
- Addressing nonconformities and taking corrective actions
- Implementing continual improvement strategies
- Getting ready for the certification audit
- Course conclusion and summary
Day 5: Certification Exam
Requirements
A solid grasp of ISO 9001 fundamentals and a thorough understanding of implementation principles are required.
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.
