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Duration 35 hours
Course Outline
Day 1: Introduction to ISO 9001 and initiating QMS implementation
- Course objectives and structural overview
- Overview of ISO, management systems, and the ISO 9000 family
- Foundations of quality and QMS aligned with ISO 9001
- Commencing the QMS implementation process
- Leadership roles and organizational commitment
- Formulating the quality policy
- Defining roles, responsibilities, and authorities
Day 2: Developing a QMS implementation plan
- Understanding the organizational context
- Defining the scope of the QMS
- Strategies for addressing risks and opportunities
- Setting quality objectives
- Managing change effectively
- Allocating necessary resources
- Ensuring staff competence
Day 3: Executing QMS implementation
- Fostering awareness and effective communication
- Managing documented information
- Addressing product and service requirements
- Designing and developing products and services
- Managing outsourced processes
- Overseeing production and service delivery
- Conducting monitoring, measurement, analysis, and evaluation
Day 4: QMS monitoring, continual improvement, and certification audit readiness
- Conducting internal audits
- Performing management reviews
- Handling nonconformities and corrective actions
- Driving continual improvement initiatives
- Preparing for the certification audit
- Course conclusion and summary
Day 5: Certification Examination
Requirements
A solid grasp of ISO 9001 fundamentals and a thorough understanding of implementation principles are required.
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.