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 Duration 14 hours

Course Outline

Learning objectives

  • Grasp the components and operational mechanisms of a Quality Management System, including its key processes
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks
  • Master the approaches, methods, and techniques employed in the implementation and administration of a QMS

Educational approach

  • Lecture sessions are enhanced with practical questions and real-world examples
  • Hands-on exercises are supported by illustrative examples and group discussions
  • Mock tests are designed to closely mirror the actual Certification Exam
  • Day 1: Overview of quality concepts, QMS basics, and ISO 9001 Clauses 4–6
  • Day 2: Coverage of ISO 9001 Clauses 7–10 and administration of the certificate exam

The examination is fully compliant with the requirements of the PECB Examination and Certificate Programme. It assesses the following competency domains:

Domain 1: Core concepts and principles of quality management and a QMS based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system, specifically Clauses 4 to 10

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