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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Examine the core tenets of user-centred design.

Understand ISO9241 as a critical standard within the usability domain.

Differentiate clearly between usability and user experience.

Accurately identify user needs and objectives.

2. USER RESEARCH

Define the essential components of use.

Develop strategies for interviewing target audiences.

Distinguish between observation and interpretation.

Collect and analyze high-quality user data.

Refine research techniques and methodologies.

3. ILLUSTRATING THE CONTEXT OF USE

Identify the likely users of your product or system.

Develop product personas and interpret their requirements.

Explain Hick’s Law and its relationship between interface choices and cognitive load.

Manage and articulate the components of user stories.

4. MEASURING USABILITY

Define usability through the lenses of effectiveness, efficiency, and satisfaction.

Leverage behavioural data to distinguish between effective and ineffective design concepts.

Utilize A/B testing to select between design alternatives.

Articulate the benefits of iterative design.

5. INFORMATION ARCHITECTURE

Transform unstructured information into a coherent user experience.

Establish a seamless flow between users and products or services.

Organize and label content, functions, and features effectively.

Differentiate between implementation models, mental models, and conceptual models.

6. INTERACTION DESIGN

Articulate various user interface design patterns with confidence.

Select appropriate interactive controls for user interfaces.

Define the concept of progressive disclosure clearly.

Distinguish interaction design from information architecture.

Emphasize the role of consistency in user interface design.

7. VISUAL DESIGN

Design user interfaces that leverage universal principles of visual design.

Critically evaluate page layouts to identify strengths and weaknesses.

Select suitable interactive controls within user interface designs.

Enhance research insights through the application of eye-tracking methodologies.

8. INTERFACE PROTOTYPING

Select from various prototyping methods, such as paper or digital formats.

Differentiate between prototypes and sketches.

Explore multiple design solutions before finalizing a specific approach.

Practically create paper prototypes.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s Usability Heuristics and additional usability principles.

Identify the various types of usability evaluations.

Document data generated from usability assessments.

Assess system usability by applying established heuristics.

Requirements

No specific prerequisites are required for participation in this course.

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