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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its underlying mechanics.
- Relevant AI use cases within Microsoft applications for the public sector.
- Clarifying Copilot’s data sources and security boundaries.
Managing Documents in Word
- Drafting policy memos, official letters, and reports.
- Refining, summarizing, and enhancing clarity in text.
- Transforming bullet points or tables into structured content.
Email and Calendar Support in Outlook
- Accelerating email composition and response times with Copilot.
- Facilitating meeting scheduling and drafting follow-up notes.
- Condensing long email chains and extracting key points.
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in plain language.
- Generating charts, summaries, and visual insights.
- Utilizing Copilot to identify trends or answer specific questions.
Copilot in Meetings and Presentations
- Producing meeting summaries and action items within Teams.
- Drafting PowerPoint presentations from concise notes.
- Converting transcripts into briefs or formal reports.
Prompting Strategies and Custom Scenarios
- Crafting effective prompts to ensure consistent results.
- Tailoring prompts to match departmental tone and specific needs.
- Developing reusable prompt templates for recurring tasks.
Responsible Usage in Government Contexts
- Ensuring confidentiality, oversight, and appropriate application.
- Aligning with internal policies and IT governance standards.
- Fostering trust through ethical AI practices in public service.
Conclusion and Future Actions
Requirements
- A working knowledge of core Microsoft 365 applications, including Word, Outlook, and Excel.
- Familiarity with standard public sector activities such as reporting, communication, and documentation.
- No prior experience with AI tools or Copilot is necessary.
Target Audience
- Government personnel who rely on Microsoft Office for daily operations.
- Administrative teams responsible for managing communication, documentation, and reporting.
- Policy and program staff looking to leverage AI assistance to enhance their productivity.
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
