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Course Outline

Introduction to Windows 11

  • Key features and innovations in Windows 11
  • Edition comparison and licensing options
  • System requirements and compatibility checks

Installing and Upgrading to Windows 11

  • Performing clean installations
  • Upgrading from previous Windows versions
  • Automated deployments using Windows Deployment Services (WDS)

Configuring and Customizing Windows 11

  • Personalizing the user interface
  • Administering device settings
  • Enabling multilingual support

User and Device Management

  • Utilizing local and Microsoft accounts
  • Applying Group Policy and local policies
  • Managing users and security groups

Application Management

  • Installing and managing software applications
  • Navigating the Windows Store and AppLocker
  • Setting default apps and file associations

Network Configuration

  • Configuring IP and DNS settings
  • Setting up wireless connections and VPNs
  • Troubleshooting network connectivity issues

Storage Management

  • Managing disk partitions and volumes
  • Implementing BitLocker for data protection
  • Utilizing Storage Spaces and OneDrive

Security and Compliance

  • Leveraging Windows Security and Defender Antivirus
  • Configuring firewalls and security settings
  • Using Windows Hello for biometric authentication

Windows 11 Maintenance and Troubleshooting

  • Managing Windows Update and servicing channels
  • Utilizing Event Viewer and performance monitoring tools
  • Addressing common troubleshooting scenarios

Summary and Next Steps

Requirements

  • Foundational knowledge of networking and computer hardware
  • Hands-on experience with Windows operating systems
  • Familiarity with IT support principles

Target Audience

  • IT professionals
  • System administrators
  • Desktop support technicians
 28 Hours

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