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Course Outline

Getting Started with Windows Admin Center

  • Introduction to Windows Admin Center and its underlying architecture
  • Establishing connections to and managing Windows workstations
  • Exploring roles and capabilities specific to workstation management

PowerShell Essentials for Technicians

  • The PowerShell interface, basic syntax, and execution policies
  • Utilizing cmdlets and pipelines for fundamental workstation tasks
  • Writing and executing simple PowerShell scripts

Remote Administration and Automation Techniques

  • Leveraging PowerShell Remoting for remote workstation control
  • Carrying out remote commands via Windows Admin Center
  • Handling sessions, credentials, and key security aspects

Utilizing WMI and CIM

  • Grasping the role of WMI and CIM in system administration
  • Retrieving system data from remote computers
  • Automating system configurations and updates through WMI/CIM

Integrating with Intune and Autopilot (End-User View)

  • Overview of Intune and Autopilot in workstation deployment and policy enforcement
  • Monitoring and validating device compliance and settings
  • Performing end-user level troubleshooting and reporting

Hands-On Lab: Remote Management Scenarios

  • Executing PowerShell scripts to collect remote system data
  • Automating processes such as updates, restarts, and diagnostics
  • Verifying connectivity and resolving PowerShell Remoting issues

Security Best Practices

  • Maintaining secure connections and proper user permissions
  • Identifying common errors and troubleshooting strategies
  • Enhancing performance for remote management tasks

Recap and Further Learning

Requirements

  • Foundational knowledge of Windows operating systems and workstation environments
  • Hands-on experience in daily computer support or IT operations
  • Basic proficiency with command-line interfaces

Target Audience

  • IT support technicians
  • Helpdesk and field service professionals
  • Technical personnel responsible for managing workstations
 7 Hours

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