Course Outline
Introduction to Windows Admin Center
- Overview of Windows Admin Center and its underlying architecture.
- Connecting to and managing Windows workstations.
- Understanding roles and capabilities relevant to workstation management.
PowerShell Fundamentals for Technicians
- PowerShell interface, syntax, and execution policies.
- Using cmdlets and pipelines for basic workstation management.
- Creating and executing simple PowerShell scripts.
Remote Management and Automation
- Leveraging PowerShell Remoting for remote workstation management.
- Executing remote commands via Windows Admin Center.
- Managing sessions, credentials, and addressing security considerations.
Working with WMI and CIM
- Understanding WMI and CIM in the context of system administration.
- Querying system information from remote computers.
- Automating system configurations and updates via WMI/CIM.
Integrating with Intune and Autopilot (User Perspective)
- Overview of Intune and Autopilot for workstation deployment and policy management.
- Viewing and verifying device compliance and configuration status.
- End-user level troubleshooting and reporting.
Practical Lab: Remote Administration Scenarios
- Running PowerShell scripts to collect remote system information.
- Automating updates, restarts, and diagnostics.
- Testing connectivity and troubleshooting PowerShell Remoting issues.
Best Practices and Security
- Ensuring secure connections and appropriate user permissions.
- Identifying common pitfalls and troubleshooting tips.
- Optimizing performance for remote management tasks.
Summary and Next Steps
Requirements
- Solid understanding of Windows operating systems and workstation environments.
- Experience in daily computer support or IT operations.
- Basic familiarity with command-line interfaces.
Target Audience
- IT support technicians.
- Helpdesk and field service operators.
- Technical staff tasked with workstation management.
Testimonials (3)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
Lewis Johnson - Swift Group Ltd
Course - Windows Server 2016
The environment is very very good