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 Duration 7 hours

Course Outline

Grasping Artificial Intelligence

  • Defining AI: Core concepts and practical real-world instances
  • Categories of AI: Progressing from basic automation to advanced machine learning
  • The influence of AI on core business operations

AI’s Role in Business Process Automation

  • How AI facilitates and accelerates digital transformation initiatives
  • AI applications in accounting, human resources, procurement, and customer support
  • Gaining insight into process automation and intelligent workflow design

AI Tools for Administrative Efficiency

  • Surveying popular AI-driven solutions (including chatbots, document automation, and predictive analytics)
  • Leveraging AI assistants for calendar management, report generation, and communication
  • Live demonstrations of user-friendly AI utilities

AI in Data Governance and Strategic Decision-Making

  • AI and data: Exploring how intelligent systems process and utilize information
  • Enhancing decision quality through AI-derived insights
  • Navigating data privacy concerns and ethical AI implementation

Embedding AI in ERP and Automation Frameworks

  • How AI augments the capabilities of ERP systems
  • Case examples of AI integration within procurement, finance, and HR modules
  • Preparing organizations for AI-led digital transformation

Practical Application

  • Utilizing AI-enhanced office software for standard daily tasks
  • Automating simple workflows using available digital platforms
  • Collaborative exercises: Spotting automation potential in the workplace

Best Practices and the Future of AI in Business

  • Cultivating an environment of digital innovation
  • Addressing ethical implications and responsible AI deployment
  • Adapting to the evolving, AI-driven workplace landscape

Recap and Future Pathways

Requirements

  • Foundational computer skills
  • Working knowledge of standard office suites (e.g., Excel, Word, and email clients)
  • A keen interest in exploring how AI facilitates business process automation

Target Audience

  • Administrative personnel from various functional areas
  • Department managers and team leaders
  • Professionals aiming to integrate AI understanding into everyday business operations

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