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Duration 7 hours
Course Outline
Grasping Artificial Intelligence
- Defining AI: Core concepts and practical real-world instances
- Categories of AI: Progressing from basic automation to advanced machine learning
- The influence of AI on core business operations
AI’s Role in Business Process Automation
- How AI facilitates and accelerates digital transformation initiatives
- AI applications in accounting, human resources, procurement, and customer support
- Gaining insight into process automation and intelligent workflow design
AI Tools for Administrative Efficiency
- Surveying popular AI-driven solutions (including chatbots, document automation, and predictive analytics)
- Leveraging AI assistants for calendar management, report generation, and communication
- Live demonstrations of user-friendly AI utilities
AI in Data Governance and Strategic Decision-Making
- AI and data: Exploring how intelligent systems process and utilize information
- Enhancing decision quality through AI-derived insights
- Navigating data privacy concerns and ethical AI implementation
Embedding AI in ERP and Automation Frameworks
- How AI augments the capabilities of ERP systems
- Case examples of AI integration within procurement, finance, and HR modules
- Preparing organizations for AI-led digital transformation
Practical Application
- Utilizing AI-enhanced office software for standard daily tasks
- Automating simple workflows using available digital platforms
- Collaborative exercises: Spotting automation potential in the workplace
Best Practices and the Future of AI in Business
- Cultivating an environment of digital innovation
- Addressing ethical implications and responsible AI deployment
- Adapting to the evolving, AI-driven workplace landscape
Recap and Future Pathways
Requirements
- Foundational computer skills
- Working knowledge of standard office suites (e.g., Excel, Word, and email clients)
- A keen interest in exploring how AI facilitates business process automation
Target Audience
- Administrative personnel from various functional areas
- Department managers and team leaders
- Professionals aiming to integrate AI understanding into everyday business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation