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Course Outline
Understanding Artificial Intelligence
- Defining AI: Key concepts and real-world examples.
- Types of AI: Spanning from automation to machine learning.
- The impact of AI on business operations.
AI and Business Process Automation
- The role of AI in supporting digital transformation.
- AI applications within accounting, HR, procurement, and customer service.
- Comprehending process automation and intelligent workflows.
Exploring AI Tools for Administrative Work
- Overview of common AI-based tools (such as chatbots, document automation, and predictive analytics).
- Leveraging AI assistants for scheduling, reporting, and communication.
- Practical demonstrations of accessible AI tools.
AI in Data Management and Decision-Making
- The relationship between AI and data: How intelligent systems utilize information.
- Enhancing decision-making through AI-driven insights.
- Understanding data privacy and the ethical use of AI.
Integrating AI into ERP and Automation Systems
- How AI enhances ERP functionality.
- Examples of AI integration within procurement, finance, and HR modules.
- Preparing the organization for AI-driven digital transformation.
Hands-on Practice
- Using AI-powered office tools for routine tasks.
- Automating simple workflows with available platforms.
- Group exercises: Identifying automation opportunities within the workplace.
Best Practices and the Future of AI in Business
- Cultivating a culture of digital innovation.
- Ethical considerations and the responsible use of AI.
- Adapting to AI-driven changes in the workplace.
Summary and Next Steps
Requirements
- Basic computer literacy.
- Familiarity with office applications (e.g., Excel, Word, email tools).
- A strong interest in understanding how AI supports business process automation.
Audience
- Administrative staff across various departments.
- Managers and team leaders.
- Professionals seeking to comprehend the role of AI in daily business operations.
7 Hours
Testimonials (2)
The trainer is patient and very helpful. He knows the topic well.
CLIFFORD TABARES - Universal Leaf Philippines, Inc.
Course - Agentic AI for Business Automation: Use Cases & Integration
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.