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 Duration 21 hours

Course Outline

Introduction

  • Wireshark as more than a last-resort diagnostic tool

Foundations of Network Troubleshooting

  • Root cause analysis methodologies

Installing Wireshark

Key Features of Wireshark

  • Navigating the user interface

Capturing Traffic in a Test Environment

  • Selecting the appropriate network interface
  • Capturing packets on wired and wireless networks

Log Analysis

  • Examining HTTP packets
  • Reviewing TCP stream exchanges
  • Saving logs for offline review

Diagnosing Connection Speed Issues with Specific Websites

  • Applying filters
  • Interpreting statistics

Analysis by Traffic Type

  • Examining DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP, and HTTP/HTTPS traffic
  • Investigating persistent connection slowdowns

Verifying Response Times

  • Configuring delta time columns

Identifying Virus-Infected Machines

  • Analyzing ARP traffic

Tracing Sources of Network Traffic

  • Intel ANS probes
  • Broken or misconfigured software (network flooding)

Isolating Performance Issues

  • Generating statistical charts and graphs
  • Customizing colors in Wireshark
  • Filtering specific traffic
  • Leveraging the Wireshark Expert System and TCP/IP Resolution Flowchart

Troubleshooting Connections in Secure Network Environments

  • Managing proxies, firewalls, and clients

Optimizing Wireshark Configuration for Performance

  •  Non-intrusive analysis techniques

Troubleshooting Practices

Summary and Conclusion

Requirements

  • A solid grasp of TCP/IP networking principles

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