Zammad: Open-Source Helpdesk and Ticketing Replacing Zendesk and Freshdesk Training Course

Puppet is an open-source configuration management tool used to automate infrastructure provisioning, configuration, and management across servers and environments.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level system administrators who wish to use Puppet to automate system configuration in a Master-Client environment.

By the end of this training, participants will be able to:

• Install and configure Puppet on master and client systems.
• Write and apply Puppet manifests to manage configuration.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering in Puppet manifests.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Notion serves as a versatile workspace that enables integrations and automation, linking pages, databases, and external applications to facilitate streamlined workflows and efficient data movement.

This instructor-led, live training (available online or on-site) targets advanced-level automation specialists looking to connect Notion with other applications and construct robust automated workflows.

After completing this training, participants will be capable of:

• Designing end-to-end integration workflows that link Notion databases with external systems and services.
• Implementing automation through Zapier, native Notion integrations, webhooks, and the Notion API.
• Building resilient workflows featuring error handling, retries, and data validation.
• Establishing governance, access controls, and monitoring for production automations.

Course Format

• Interactive lectures and discussions.
• Hands-on labs focused on building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise application scenarios, or workspace reviews can be provided upon request.

Notion serves as a versatile workspace platform, enabling users to construct relational databases, custom views, and comprehensive dashboards for monitoring projects, objectives, and analytics.

This instructor-led live training, available online or onsite, is designed for intermediate-level professionals looking to build and sustain custom dashboards and relational databases within Notion without requiring coding skills.

After completing this course, participants will be able to:

• Construct relational databases and connect records to accurately model real-world workflows.
• Develop interactive dashboards utilizing multiple views, filters, and rollup features.
• Import, transform, and synchronize data from external sources directly into Notion.
• Apply best practices for access control, templates, and maintaining scalable database structures.

Course Format

• Engaging lectures paired with live demonstrations.
• Practical exercises focused on building databases and dashboards.
• Guided labs utilizing sample data and real-world scenarios.

Customization Options

• Custom examples, industry-specific templates, or workspace reviews can be provided upon request.

This two-day, hands-on course introduces the fundamentals of Chef, a powerful configuration management tool, and teaches participants how to leverage it for comprehensive infrastructure automation.

Notion serves as a flexible workspace platform, empowering users to construct structured personal wikis, manage extensive knowledge repositories, and organize information with greater efficiency.

This instructor-led live training, available both online and onsite, targets beginner to intermediate participants looking to design organized, searchable, and scalable personal knowledge bases within Notion.

After completing this training, participants will be capable of:

• Developing structured, interconnected pages and databases for long-term knowledge preservation.
• Designing templates, properties, and relationships to facilitate efficient information retrieval.
• Implementing tagging systems, metadata models, and cross-referencing strategies.
• Building personal dashboards for tracking research, reading logs, projects, and ideas.

Course Format

• Interactive lectures and discussions.
• Practical exercises in building knowledge systems.
• Live-lab sessions for creating templates, databases, and indexing structures.

Customization Options

• Bespoke templates or personalized reviews of knowledge architecture are available upon request.

This instructor-led live training in Slovakia (available online or on-site) is aimed at system administrators who wish to use Microsoft SCCM to manage infrastructures.

By the end of this training, participants will be able to:

• Use the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to secure Microsoft SCCM.
• Perform advanced application deployment and troubleshooting.

This instructor-led, live training session Slovakia (online or onsite) is designed for advanced professionals aiming to specialize in the design and management of complex knowledge management systems within Notion.

By the conclusion of this training, participants will be capable of:

• Constructing advanced databases and relational architectures.
• Designing dynamic dashboards for real-time data visualization.
• Implementing tailored knowledge management workflows.
• Developing interconnected content ecosystems.
• Maintaining and optimizing large-scale knowledge systems.

Notion serves as a versatile workspace platform, empowering users to construct content calendars, oversee writing processes, coordinate publication activities, and keep digital assets systematically organized.

This guided, live training session (available online or in-person) is designed for intermediate content professionals seeking to plan, monitor, and streamline their digital publishing workflows using Notion.

After completing this training, participants will be equipped to:

• Develop structured content calendars featuring multiple views, filters, and tracking fields.
• Construct relational databases to manage briefs, drafts, approval stages, and publication steps.
• Optimize writing and review processes by leveraging templates, comments, and interconnected databases.
• Systematize digital assets and ensure consistent publishing pipelines across teams.

Course Format

• Interactive lectures and discussions.
• Practical exercises focused on content planning databases.
• Hands-on practice in building publishing pipelines within Notion.

Customization Options

• Industry-specific publishing templates and workflow audits are available upon request.

Notion serves as a versatile workspace that allows educators to effectively manage classes, organize notes, monitor assignments, and coordinate group projects within a centralized and collaborative environment.

This live training, led by an instructor and available online or onsite, is designed for beginner-level education professionals who want to organize academic resources and streamline class and project management workflows using Notion.

Upon completing this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Track assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in Slovakia (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamental features of Notion for team productivity and organization.

By the end of this training, participants will be able to:

• Grasp Notion’s workspace structure and navigation.
• Create and organize team tasks, notes, and documents.
• Leverage templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimize workflow in Notion.

This instructor-led, live training in Slovakia (online or onsite) is designed for intermediate-level professionals seeking to develop practical skills in leveraging Notion’s collaboration and project management features. The objective is to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

Upon completion of this training, participants will be equipped to:

• Establish team workspaces tailored for collaborative project management.
• Develop project boards, task lists, and shared documentation.
• Utilize Notion databases to monitor progress and allocate resources effectively.
• Apply templates to facilitate efficient project planning and reporting.
• Engage in real-time collaboration through shared pages and integrated communication tools.

This instructor-led, live training in Slovakia (online or onsite) is designed for advanced professionals who aim to harness Tana’s AI capabilities and automation to accelerate workflows and optimize team collaboration.

Upon completion of this training, participants will be able to:

• Leverage Tana’s AI-powered features for automating workflows.
• Configure and customize advanced automations within Tana.
• Incorporate AI-driven knowledge management into team collaboration.
• Enhance data retrieval, task execution, and decision-making using AI tools.

This instructor-led, live training in Slovakia (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Slovakia (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a robust, node-based knowledge management platform that empowers professionals to structure information, link ideas, and handle complex research or writing projects with clarity and precision.

This instructor-led live training, available online or onsite, targets intermediate-level professionals seeking to organize research materials, streamline writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Establish structured research hubs and writing workspaces.
• Leverage Supertags, fields, and live searches to organize information efficiently.
• Construct workflows for synthesizing research, drafting, and producing long-form content.
• Link, reference, and visualize relationships between ideas.
• Simplify publication or submission workflows across various projects.

Course Format

• Interactive lectures and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises focused on building research and writing systems.

Customization Options

• Templates and workflows can be tailored to support discipline-specific research or editorial processes.