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 Duration 7 hours

Course Outline

Introduction

• The current landscape of digital banking in Bulgaria and the region

Identifying Value Creation

• Digital channels and mobile banking
• Digital lending: shifting from branch visits to minute-level online processing
• SME banking

Fintechs and Banks

• Dynamics of competition and partnership
• Mutual learning opportunities between banks and fintechs

Agile as a Catalyst for Transformation

• Insights from the trainer’s master’s research
• Transitioning from project-based to product-based thinking

Organization, People, and Culture

• Why technology alone is insufficient
• The roles of leadership and middle management

Case Studies

• Examining transformations that succeeded and those that did not
• Key lessons learned

Conclusion and Future Steps

Requirements

Prerequisites

• No prior expertise in Agile or digital product management is necessary
• A general understanding of the financial services industry is advantageous

Target Audience

• Managers and specialists within banks, insurance companies, and payment institutions
• Teams operating within fintech firms
• Consultants supporting the financial sector

Number of participants


Price per participant

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