Course Outline
Introduction
• The current landscape of digital banking in Bulgaria and the region
Identifying Value Creation
• Digital channels and mobile banking
• Digital lending: shifting from branch visits to minute-level online processing
• SME banking
Fintechs and Banks
• Dynamics of competition and partnership
• Mutual learning opportunities between banks and fintechs
Agile as a Catalyst for Transformation
• Insights from the trainer’s master’s research
• Transitioning from project-based to product-based thinking
Organization, People, and Culture
• Why technology alone is insufficient
• The roles of leadership and middle management
Case Studies
• Examining transformations that succeeded and those that did not
• Key lessons learned
Conclusion and Future Steps
Requirements
Prerequisites
• No prior expertise in Agile or digital product management is necessary
• A general understanding of the financial services industry is advantageous
Target Audience
• Managers and specialists within banks, insurance companies, and payment institutions
• Teams operating within fintech firms
• Consultants supporting the financial sector
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.