Get in Touch

Course Outline

Foundations of Digital Intelligence

  • Defining digital intelligence within the public sector context.
  • Essential elements: tools, literacy, data, and ethics.
  • Frameworks for digital capability and maturity models.

Application in the Public Sector

  • Illustrations of digital intelligence in policymaking and service provision.
  • Case studies from the health, transportation, education, and finance sectors.
  • Key success factors and common challenges.

Data Access and Visualization Tools

  • Utilizing dashboards for data exploration and presentation.
  • Navigating government open data portals.
  • Standard data visualization platforms: Power BI, Tableau, and Excel.

Deriving Insights from Data

  • Converting raw data into strategic decisions.
  • Understanding indicators, KPIs, and performance reporting.
  • Identifying bias, gaps, and uncertainty within datasets.

Effective Communication of Digital Intelligence

  • Constructing evidence-based narratives with data.
  • Aiding senior decision-makers and stakeholders.
  • Ensuring the ethical use of visualizations and digital storytelling.

Strategies for Digital Maturity

  • Evaluating current digital capabilities.
  • Establishing goals for data literacy and tool adoption.
  • Strategies for internal collaboration and upskilling.

Summary and Next Steps

Requirements

  • General familiarity with public sector information systems.
  • Basic knowledge of digital tools and data management.
  • Experience in roles involving program or policy analysis, reporting, or service delivery.

Target Audience

  • Policy and program analysts.
  • Digital transformation teams.
  • Public sector professionals who use data to inform decisions.
 7 Hours

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories