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Course Outline

Business Goals and Objectives
Business Fundamentals from a Purely Business Perspective

  • core business fundamentals,
  • strategic planning,
  • goal-setting and planning,
  • project management,
  • marketing,
  • human resource staffing,
  • financial management,

Business Process Concepts and Fundamentals
Key Aspects of Business Processes:

  • process identification (discovery),
  • process characteristics,
  • comparison of as-is versus to-be processes,
  • levels of business process modeling,
  • aligning business processes with goals and objectives,

Business Process Management Concepts and Fundamentals
Foundations of Business Process Management:

  • functional vs. process-centric enterprise structures,
  • approaches to process management,
  • advancements in process management,
  • roles and responsibilities of stakeholders,
  • tools enabling process management,

Business Motivation Modeling
Fundamentals of Business Modeling - Components of the Business Motivational Model:

  • business vision,
  • goals and objectives,
  • means and ends,
  • mission statements,
  • strategies and tactics,
  • dimensions of business modeling,

Business Process Modeling Concepts
Fundamentals of Business Process Modeling:

  • BPMN basics,
  • definition and application of all BPMN elements within the descriptive and analytic conformance subclasses,
  • activities,
  • model grouping elements,

Business Process Modeling Skills
Skills in Business Process Modeling:

  • interpreting brief scenarios presented as either BPMN diagrams or text descriptions,
  • applying BPMN elements listed in the descriptive and analytic conformance subclasses,

Process Quality, Governance, and Metrics Frameworks
Familiarity with Industry Reference Models and Quality, Metrics, and Governance Frameworks:

  • awareness of various industry frameworks,
  • APQC Process Classification Framework,
  • SCOR,
  • Value Chain Reference Model,
  • Business Process Maturity Model (BPMM),
  • Six Sigma and Balanced Scorecard,
  • COBIT,
  • Sarbanes-Oxley,

Requirements

A general understanding of business processes.

 28 Hours

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