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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and its importance

  • The position of UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (overview, typical issues, checklists)

  • Test data (categories and setup)

  • Test scenarios (types and framework)

  • Defects (definition, reporting, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the steps required to prepare for UAT

Content:

  • Establishing UAT scope and testing goals

  • Identifying stakeholders and their roles

  • Setting up the test environment and data

  • Entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating with development teams

Content:

  • The test execution process

  • Recording test outcomes and defects

  • Communication and cooperation

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success metrics

  • Preparing the final report

Content:

  • Completion criteria

  • Reports and summaries

  • Sign-off and handover procedures

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Getting acquainted with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of common tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Sample templates for test cases, defects, and reports

  • Practical exercise: running a UAT cycle using the demonstrated tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring comprehensive test coverage

Content:

  • Typical challenges (communication, test environment)

  • Best practices

  • Steering clear of common UAT errors

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Reviewing course material to reinforce understanding

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop equipped with internet connectivity

Participants will gain the most benefit from a general grasp of the business processes, applications, or systems they interact with.

No programming, software development, or advanced technical background is necessary.

Audience: Application business users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams working closely with the business.

 14 Hours

Number of participants


Price per participant

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