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Course Outline

Foundations of Management

Essential Leadership Skills in Modern Business

Leading Employee Teams

  • Various management styles
  • Aligning effective management styles with different team development stages
  • Defining the ideal manager profile; analyzing one’s own leadership style
  • Evaluating personal strengths and weaknesses as a team leader; identifying areas for potential development
  • Attributes of high-performing teams
  • Coordinating activities to achieve established goals

Organizational Communication

  • Foundations of verbal and nonverbal communication
  • Distinct individual communication styles
  • Common communication barriers
  • Effective questioning techniques
  • The practice of active listening
  • Delivering constructive criticism
  • Providing effective feedback
  • Navigating difficult situations during conversations
  • Communication networks
  • Information flow models and strategies for optimization

Selected Techniques for Team Conflict Resolution

  • Nature and classification of conflicts
  • Primary sources of interpersonal friction
  • Behavioral styles for managing disputes; appropriate conduct during disagreements
  • Leveraging conflicts for assertive growth and team development
  • Strategies for navigating conflict situations
  • Conflict management frameworks
  • Core methods for resolving disputes
  • Managing emotions during conflicts
  • Overcoming verbal and nonverbal barriers to effective resolution

Team Motivation Strategies

  • The concept of motivation
  • Factors that drive employee performance
  • Different types of motivational drivers
  • Principles behind financial incentives
  • Utilizing intangible resources for motivation
  • Psychological principles of engagement
  • Feedback and performance evaluation
  • The power of language in motivation

Effective Time Management

  • The time management matrix
  • Controlling personal time and mitigating distractions
  • Techniques for time planning
  • Delegation of tasks and authority

Coaching Fundamentals

  • Understanding coaching principles and their application
  • Individual performance engagement
  • Providing in-depth feedback.

Course Recap

Requirements

This program is designed for a general audience, requiring no prior specialist knowledge for participation.

 14 Hours

Number of participants


Price per participant

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