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Course Outline

Introduction to management

Developing leadership skills in modern management

Leading a team of workers

  • Understanding various management styles
  • Selecting the most effective management style aligned with team development phases
  • Self-assessment: Analyzing one's own leadership style
  • Evaluating personal strengths and weaknesses as a team leader to identify development potentials
  • Characteristics of high-performing teams
  • Coordinating activities to achieve established goals

Communication in organizations

  • Fundamentals of verbal and nonverbal communication
  • Identifying individual communication styles
  • Recognizing and addressing communication barriers
  • Mastering questioning techniques
  • Developing the art of active listening
  • Delivering constructive criticism
  • Providing effective feedback
  • Navigating difficult situations during conversations
  • Understanding communication networks
  • Optimizing information flow models

Selected techniques of conflict resolution in a team of employees

  • Understanding the nature and types of conflict
  • Identifying the main sources of conflict
  • Adopting behavioral styles for conflict mastery and appropriate conduct during disputes
  • Leveraging conflicts assertively and developmentally within team work
  • Strategies employed in conflict situations
  • Conflict management principles
  • Key methods for resolving conflicts
  • Managing emotions during conflict
  • Overcoming barriers to communication and conflict resolution (verbal and non-verbal)

Motivating the team management

  • Understanding self-motivation
  • Identifying what motivates individuals within an organization
  • Exploring different types of motivation
  • Principles of economic incentives
  • Principles of utilizing intangible motivational resources
  • Psychological principles of motivation
  • The role of feedback and evaluation
  • The importance of language in motivation

Ability to manage time effectively its use

  • Utilizing the time management matrix
  • Controlling personal time and addressing 'time thieves'
  • Applying time planning techniques
  • Delegating authority and tasks

Coaching

  • Understanding coaching concepts and application methods
  • Individual participant development
  • Providing in-depth feedback.

Summary of training

Requirements

The course is general in nature and does not require participants to possess specialized prior knowledge.

 14 Hours

Number of participants


Price per participant

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