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Course Outline
Foundations of Management
Essential Leadership Skills in Modern Business
Leading Employee Teams
- Various management styles
- Aligning effective management styles with different team development stages
- Defining the ideal manager profile; analyzing one’s own leadership style
- Evaluating personal strengths and weaknesses as a team leader; identifying areas for potential development
- Attributes of high-performing teams
- Coordinating activities to achieve established goals
Organizational Communication
- Foundations of verbal and nonverbal communication
- Distinct individual communication styles
- Common communication barriers
- Effective questioning techniques
- The practice of active listening
- Delivering constructive criticism
- Providing effective feedback
- Navigating difficult situations during conversations
- Communication networks
- Information flow models and strategies for optimization
Selected Techniques for Team Conflict Resolution
- Nature and classification of conflicts
- Primary sources of interpersonal friction
- Behavioral styles for managing disputes; appropriate conduct during disagreements
- Leveraging conflicts for assertive growth and team development
- Strategies for navigating conflict situations
- Conflict management frameworks
- Core methods for resolving disputes
- Managing emotions during conflicts
- Overcoming verbal and nonverbal barriers to effective resolution
Team Motivation Strategies
- The concept of motivation
- Factors that drive employee performance
- Different types of motivational drivers
- Principles behind financial incentives
- Utilizing intangible resources for motivation
- Psychological principles of engagement
- Feedback and performance evaluation
- The power of language in motivation
Effective Time Management
- The time management matrix
- Controlling personal time and mitigating distractions
- Techniques for time planning
- Delegation of tasks and authority
Coaching Fundamentals
- Understanding coaching principles and their application
- Individual performance engagement
- Providing in-depth feedback.
Course Recap
Requirements
This program is designed for a general audience, requiring no prior specialist knowledge for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group