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Course Outline
Introductions, Experience Sharing & Current Delivery Challenges
- Icebreakers and programme overview
- Sharing experiences and conducting retrospectives
- Contemporary project and delivery hurdles
- The evolving landscape of government delivery
Digital Government & Public Service Transformation
- Government services in the 21st century
- Digital-first strategies—beyond digital-only
- Balancing public value against commercial value
- Key traits of successful digital government
- The impact of digital services on citizen satisfaction
Agile Mindset, Principles & Lean Thinking
- Core agile values and principles
- Fostering continuous learning and enhancement
- Adapting to change
- The difference between "Being Agile" and "Doing Agile"
- Cultivating an agile organizational culture
Understanding Complexity & Choosing the Right Delivery Approach
- Navigating complexity and uncertainty
- Waterfall project delivery models
- Agile delivery methods
- Flow-based delivery techniques
- Blended or hybrid approaches
- Application of the Cynefin Framework
- Selecting the optimal delivery model
Delivering Value Through Products
- Differentiating projects from products
- Focusing on outcomes rather than outputs
- Mapping value streams
- Adopting a product thinking mindset
- Concept of the Minimum Viable Product (MVP)
- Incremental and iterative delivery cycles
- Ensuring continuous value delivery
Agile Teams, Roles & Leadership
- Forming cross-functional teams
- The role of Product Ownership
- Responsibilities of Delivery Managers
- Duties of the Scrum Master
- Practising servant leadership
- Establishing psychological safety
- Encouraging collaboration and empowerment
Scrum Framework
- Foundational Scrum principles
- Defined Scrum roles
- Key Scrum artefacts
- The Sprint Planning process
- Conducting the Daily Scrum
- Running the Sprint Review
- Facilitating the Sprint Retrospective
- Implementing Scrum in government settings
- Scrum simulation exercise
Lean Kanban & Flow-Based Delivery
- Core Kanban principles
- Practical Kanban activities
- Managing Work in Progress (WIP) limits
- Practising continuous delivery
- Optimising cycle time
- Reducing lead time
- Increasing throughput
- Recognising and eliminating bottlenecks
Scaling Agile Across Government
- Synchronising multiple delivery teams
- Handling inter-team dependencies
- Aligning portfolios
- Implementing agile governance
- Building Communities of Practice
- Survey of leading scaling frameworks
User-Centred Design & Requirements
- Uncovering user needs
- Navigating Discovery, Alpha, Beta, and Live stages
- User research simulation
- Techniques for story mapping
- Crafting user stories
- Setting acceptance criteria
- Defining 'Definition of Ready'
- Establishing 'Definition of Done'
Planning, Prioritisation & Estimation
- Managing Product Backlogs
- Applying prioritisation methods
- Using Planning Poker
- Performing relative estimation
- Tracking Velocity
- Forecasting progress
- Developing roadmaps
Measuring Delivery Success
- Utilising agile metrics
- Interpreting Burn-down charts
- Interpreting Burn-up charts
- Analysing Cumulative Flow Diagrams
- Evaluating outcomes and public value
Governance in Agile Government
- Balancing governance with bureaucratic constraints
- Ensuring assurance and accountability
- Managing risks
- Overseeing financial governance
Government Digital Service (GDS) Standards
- The Government Digital Strategy
- Role of the Government Digital Service (GDS)
- The Digital Service Standard
- The Service Manual
- Conducting Service Assessments
Building an Agile Project Management culture
- Evaluating organizational maturity
- Pinpointing immediate opportunities
- Planning long-term transformation
- Key leadership actions
- Developing team capabilities
- Enhancing governance structures
- Setting clear success metrics
Requirements
This programme is designed for both aspiring and established Project Managers in the public sector who seek to deepen their understanding of agile project management.
21 Hours
Testimonials (3)
The training was very interactive which makes the learning experience better. I liked being able to practice the agile scenarios on the whiteboard in groups. I also liked how Craig mixed the groups up so you weren't always doing exercises with the same people.
Tracy
Course - Agile Project Management in the Public Sector
Scrum Refresher
Tyson Fazackerley
Course - Agile Project Management in the Public Sector
See above. I also found the activities really, really helpful to illustrate the theories and cement the concepts in my mind. Another thing that I really valued was the space he gave us to share our experiences with one another, to give real life examples to discuss and reinforce the learning he shared with us.
