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Duration 14 hours
Course Outline
Module 1: AI Essentials for the Contemporary Workplace
- Introduction to Large Language Models (LLMs) and their application in administrative roles
- Core principles of prompt engineering to boost productivity
- Navigating ethics and data privacy when employing AI in professional settings
- An overview of the ChatGPT interface and its essential features
Module 2: Managing Information and Creating Summaries
- Synthesizing and summarizing lengthy documents, reports, and articles
- Generating meeting minutes directly from transcripts
- Utilizing ChatGPT for organizing data and categorizing information
- Identifying key details and conducting sentiment analysis on textual content
Module 3: AI-Enhanced Communication and Writing
- Automating email interactions, including standard replies, follow-ups, and invitations
- Composing formal letters, internal updates, and memos
- Structuring presentations and speeches effectively
- Refining grammar and writing style for polished professional communication
Module 4: Strategic Planning, Organization, and Task Automation
- Project planning: Formulating action plans, timelines, and task allocations
- Agenda management: Setting up calendars and scheduling meeting reminders
- Creating task lists and establishing activity priorities
- Automating repetitive processes such as email sorting, routine report generation, and document control
- Applying AI to support problem-solving and decision-making processes
Module 5: Real-World Applications and Exercises
- Workshop: Developing a comprehensive project plan using ChatGPT
- Exercise: Condensing a financial report and drafting an executive summary email
- Simulation: Orchestrating a meeting and documenting the minutes
- Designing personalized templates for daily operational use
Conclusion and Future Recommendations
Requirements
- No previous experience with artificial intelligence is necessary.
- A foundational grasp of administrative duties and information management is beneficial.
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to improve productivity and efficiency in office management
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.