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Course Outline
Module 1: Foundations of AI in Contemporary Administration
- Introduction to Large Language Models (LLMs) and their impact on administrative functions
- Core principles of prompt engineering for productivity-focused tasks
- Ethical considerations and data privacy standards when employing AI in professional settings
- Navigation of the ChatGPT interface and exploration of its primary features
Module 2: Information Management and Summarization Techniques
- Generating concise summaries and syntheses from lengthy documents, reports, and articles
- Transforming audio transcripts into detailed meeting minutes
- Utilizing ChatGPT for organizing data and categorizing information
- Extracting critical insights and conducting sentiment analysis on textual content
Module 3: AI-Enhanced Communication and Writing
- Automating email processes, including standard responses, follow-ups, and invitations
- Composing formal letters, internal memos, and corporate communications
- Structuring and drafting presentations and speeches
- Refining grammar and enhancing writing style for polished professional interaction
Module 4: Planning, Organization, and Task Automation
- Project planning: Formulating action plans, timelines, and role assignments
- Agenda management: Designing calendars and setting up meeting reminders
- Creating prioritized task lists and managing activity workflows
- Automating repetitive processes: such as email sorting, recurring report generation, and file management
- Applying AI for strategic problem-solving and decision support
Module 5: Practical Applications and Exercises
- Workshop: Building a comprehensive project plan from the ground up using ChatGPT
- Exercise: Condensing a financial report and composing an executive-level email
- Simulation: Orchestrating a meeting and documenting the official minutes
- Developing bespoke templates for everyday administrative use
Summary and Recommended Next Steps
Requirements
- No previous experience with artificial intelligence is necessary
- A foundational understanding of administrative duties and information handling is beneficial
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals looking to boost productivity and efficiency in office administration
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
