Microsoft 365: Building Advanced Knowledge Management Systems Training Course

About This Course

This five-day course will equip you with the knowledge and skills needed to plan and manage a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint setup effectively. The course also provides guidelines, best practices, and considerations that help optimize your SharePoint deployment.

This is the first in a series of two courses designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is aimed at experienced IT professionals who want to learn how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud.

Participants typically have more than one year of hands-on experience with planning and maintaining SharePoint environments and at least two years of experience with other core technologies that SharePoint relies on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining multi-server deployments of SharePoint 2016.
• Has practical knowledge and experience with SharePoint Online.
• Is familiar with various SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Is knowledgeable about authentication and security technologies.
• Has experience using Windows PowerShell.

* The hands-on or job experience should come from a solutions-based role where the candidate has worked on multiple SharePoint solutions, including document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users, permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day course is designed to teach you how to plan, configure, and manage advanced features in a SharePoint 2016 environment. Key areas of focus include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. The course also delves into social computing features, productivity, and collaboration platforms. Additionally, it covers business intelligence solutions, Enterprise Content Management, web content management infrastructure, solutions, and apps. You will learn how to develop and implement a governance plan, as well as how to perform an upgrade or migration to SharePoint 2016.

This is the second course in a series of two for IT Professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud. Students typically should have more than four years of hands-on experience* planning and maintaining SharePoint Server and other core technologies it relies on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services. They should have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or gained equivalent knowledge and experience before taking this course.

The minimally qualified candidate typically:

• Has a working knowledge of, and preferably hands-on experience with, Microsoft SharePoint Online.

• Is familiar with the various SharePoint Server workloads.

• Has experience in business continuity management, including data backup, restoration, and high availability.

• Is experienced with authentication and security technologies.

• Has proficiency with Windows PowerShell.

* The hands-on experience or job experience should come from a solutions-based role where the candidate has worked on multiple SharePoint Server solutions, including document management, content management, and search.

At Course Completion

Upon completing this course, students will be able to:

• Describe the core architecture of SharePoint 2016 and its new and improved features.
• Explain the key hybrid features in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to meet high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services in a SharePoint 2016 deployment.
• Manage solutions within a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for an internet-facing environment.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

Notion is a versatile workspace that supports integrations and automation, connecting pages, databases, and external applications to streamline workflows and data flows.

This instructor-led, live training (available online or on-site) is designed for advanced-level automation specialists who want to integrate Notion with other applications and create robust automated workflows.

Upon completing this training, participants will be able to:

• Design comprehensive integration workflows that link Notion databases with external systems and services.
• Implement automation using tools such as Zapier, native Notion integrations, webhooks, and the Notion API.
• Develop resilient workflows with error handling, retries, and data validation.
• Establish governance, access controls, and monitoring for production automations.

Format of the Course

• Interactive lectures and discussions.
• Hands-on labs for building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise app scenarios, or workspace reviews can be provided upon request.

Notion is a versatile workspace platform designed for creating relational databases, views, and dashboards to effectively track projects, goals, and analytics.

This instructor-led, live training (available online or onsite) is tailored for intermediate-level professionals who want to design and maintain custom dashboards and relational databases in Notion without the need for coding.

Upon completing this training, participants will be able to:

• Design relational databases and link records to reflect real-world workflows.
• Create interactive dashboards using various views, filters, and rollups.
• Import, transform, and synchronize data from external sources into Notion.
• Implement best practices for access control, templates, and maintainable database structures.

Format of the Course

• Interactive lecture and live demonstrations.
• Hands-on exercises focused on building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews are available upon request.

Notion is a versatile workspace platform that enables users to create structured personal wikis, manage long-term knowledge repositories, and organize information efficiently.

This instructor-led, live training (available online or onsite) is designed for participants at beginner to intermediate levels who wish to design organized, searchable, and scalable personal knowledge bases in Notion.

Upon completing this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that facilitate efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice in building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalized knowledge architecture reviews are available upon request.

This one-day course is tailored for SharePoint team members and end users who need to understand how to utilize the team collaboration, document management, and social features of Microsoft SharePoint 2016. The class includes live interactive labs where participants can engage with both SharePoint and their peers.

Skills Gained

• Navigate through SharePoint sites effectively.
• Manage content within lists and libraries.
• Create and modify Alerts.
• Collaborate using Task lists, Calendars, and Document libraries.
• Work with libraries by uploading, downloading, editing, approving content, checking out/in, and managing versions.
• Leverage the social features of SharePoint.
• Utilize OneDrive for Business effectively.

This instructor-led, live training in Slovakia (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion is a versatile workspace platform that supports the creation of content calendars, management of writing workflows, coordination of publishing tasks, and organization of digital assets.

This instructor-led, live training (available online or on-site) is designed for intermediate-level content professionals who want to plan, track, and manage their digital publishing workflows using Notion.

Upon completing this training, participants will be able to:

• Create structured content calendars with various views, filters, and tracking fields.
• Develop relational databases for managing briefs, drafts, approvals, and publishing steps.
• Streamline writing and review processes using templates, comments, and linked databases.
• Organize digital assets and ensure consistent publishing pipelines across teams.

Format of the Course

• Interactive lectures and discussions.
• Hands-on exercises with content planning databases.
• Live-lab practice building publishing pipelines in Notion.

Course Customization Options

• Industry-specific publishing templates and workflow audits can be provided upon request.

Notion is a versatile workspace that empowers educators to manage classes, organize notes, track assignments, and coordinate group projects in a centralized and collaborative environment.

This instructor-led, live training (available online or on-site) is designed for beginner-level education professionals who want to organize academic resources and streamline class and project management workflows using Notion.

Upon completing this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Effectively track assignments, progress, and grading workflows.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on activities for building databases and sandbox environments.
• Practical lab sessions focused on designing classroom and project management spaces.

Course Customization Options

• Upon request, we can provide school-specific template design or workflow optimization.

This instructor-led, live training in Slovakia (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamental features of Notion for team productivity and organization.

By the end of this training, participants will be able to:

• Understand Notion’s workspace structure and navigation.
• Create and organize team tasks, notes, and documents.
• Utilize templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimize workflow in Notion.

This instructor-led, live training in Slovakia (online or onsite) is aimed at intermediate-level professionals who wish to develop practical skills in leveraging Notion’s collaboration and project management features to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

By the end of this training, participants will be able to:

• Set up team workspaces for collaborative project management.
• Create project boards, task lists, and shared documentation.
• Leverage Notion databases to track progress and manage resources.
• Utilize templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in Slovakia (online or onsite) is aimed at advanced-level professionals who wish to leverage Tana’s AI capabilities and automation to supercharge workflows and optimize team collaboration.

By the end of this training, participants will be able to:

• Utilize Tana’s AI-powered features for workflow automation.
• Set up and customize advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimize data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in Slovakia (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Slovakia (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a powerful, node-based knowledge management tool that enables professionals to structure information, connect ideas, and manage complex research or writing projects with clarity and precision.

This instructor-led, live training (online or onsite) is designed for intermediate-level professionals who want to organize their research materials, streamline their writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and writing workspaces.
• Use Supertags, fields, and live searches to organize information effectively.
• Build workflows for research synthesis, drafts, and long-form content.
• Link, reference, and visualize relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customized to support discipline-specific research or editorial processes.