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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles underpinning structured knowledge management.
- Strategies for designing scalable systems utilizing SharePoint and Teams.
- Effective use of metadata, versioning, and document libraries.
Constructing and Connecting SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and integrated document libraries.
- Utilizing metadata columns, content types, and lookup fields for data organization.
- Establishing logical site hierarchies and enabling seamless cross-site navigation.
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data streams to Power BI.
- Creating real-time dashboards to monitor and track knowledge assets.
- Defining KPIs and designing visual reports to drive data-based insights.
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes for efficiency.
- Integrating Teams notifications and adaptive cards for real-time updates.
- Constructing multi-step flows to manage the entire document lifecycle.
Developing and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for effective collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards for cohesive workflow.
- Establishing clear governance structures, roles, and permission sets.
Maintenance and Optimization of Knowledge Systems
- Implementing data retention, archiving, and compliance strategies.
- Conducting regular audits and updating metadata for accuracy.
- Enhancing system performance while minimizing content redundancy.
Best Practices for Knowledge Management within Microsoft 365
- Revisiting fundamental knowledge system design principles.
- Safeguarding consistency and discoverability across all content sources.
- Promoting user adoption and engagement through intuitive experience design.
Requirements
- Demonstrated proficiency with core Microsoft 365 applications (SharePoint, Teams, and OneNote).
- Prior experience in knowledge management frameworks or content strategy development.
Target Audience
- Knowledge managers focused on building organized information repositories.
- Content strategists responsible for developing interconnected knowledge ecosystems.
- IT specialists overseeing organizational knowledge assets within the Microsoft 365 stack.
Testimonials (2)
The basic structure of Power BI, its main functions, as well as some advanced functions
Alessandro Binaghi - Great Place to Work(R) Institute Italia Srl
Course - PL-300: Microsoft Power BI Data Analyst
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
