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Course Outline

Advanced Knowledge Management Principles in Microsoft 365

  • Fundamental principles of structured knowledge management
  • Architecting scalable systems utilizing SharePoint and Teams
  • Utilizing metadata, versioning, and document libraries for effective organization

Construction and Integration of SharePoint Knowledge Repositories

  • Developing interconnected SharePoint sites and document libraries
  • Implementing metadata columns, content types, and lookup fields
  • Establishing site hierarchies and facilitating cross-site navigation

Designing Dynamic Dashboards Using Power BI

  • Connecting SharePoint and Microsoft Lists data streams with Power BI
  • Creating real-time dashboards to monitor knowledge assets
  • Designing KPIs and visual reports to enable data-driven insights

Customizing Knowledge Workflows via Power Automate

  • Automating approval, review, and publishing processes
  • Integrating Teams notifications and adaptive cards for user engagement
  • Constructing multi-step flows for comprehensive document lifecycle management

Development and Management of Collaborative Content Ecosystems

  • Leveraging Teams and OneNote for collaborative knowledge capture
  • Integrating SharePoint pages, Lists, and Planner boards into unified workflows
  • Establishing robust governance, role definitions, and permission structures

Maintenance and Optimization of Knowledge Systems

  • Enforcing data retention, archiving, and compliance policies
  • Conducting regular audits and updating metadata for accuracy
  • Enhancing system performance and minimizing content redundancy

Best Practices for Knowledge Management within Microsoft 365

  • Reviewing core design principles for knowledge systems
  • Ensuring consistency and discoverability across all content assets
  • Driving adoption and user engagement through optimized experience design

Requirements

  • Advanced proficiency with core Microsoft 365 applications, including SharePoint, Teams, and OneNote
  • Professional experience in knowledge management strategies or content architecture

Target Audience

  • Knowledge managers tasked with structuring comprehensive information repositories
  • Content strategists focused on developing integrated knowledge ecosystems
  • IT specialists responsible for administering organizational knowledge assets within Microsoft 365
 14 Hours

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