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Duration 21 hours
Course Outline
Introduction to MSP and Programme Thinking
- Distinguishing programs from projects and understanding the value of program management
- Core MSP principles and the concept of transformational flow
- Overview of the Programme lifecycle: identifying, defining, and managing benefits
Programme Governance and Organisation
- Defining Programme structure, roles, and responsibilities (SRO, Programme Manager, Board)
- Setting up a Programme Management Office (PgMO)
- Establishing decision-making processes, reporting lines, and escalation paths
Vision, Blueprint and Benefits Management
- Formulating the vision and strategic outcomes
- Designing the blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Programme Planning and Delivery Approach
- Developing a program plan and delivery roadmap
- Integrating workstreams and projects, including dependencies and sequencing
- Addressing scheduling, resource planning, and capacity considerations
Stakeholder Engagement and Communications
- Conducting stakeholder analysis and defining engagement strategies
- Planning communications and change readiness activities
- Addressing resistance and fostering sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating Programme-level risks and issues
- Defining assurance roles, internal/external assurance, and audit readiness
- Developing contingency plans and supporting decision-making
Financials, Benefits Realisation and Value Management
- Developing the business case and implementing financial governance
- Tracking benefits, measuring outcomes, and assessing ROI
- Managing costs, forecasting, and applying rebaselining practices
Quality, Configuration and Change Control
- Adopting quality management approaches suitable for programs
- Implementing configuration management and change control across projects
- Utilizing standards, templates, and knowledge management to ensure repeatability
Transition to Business-as-Usual and Programme Closure
- Planning for handover, sustainment, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and documentation
- Integrating outcomes into business-as-usual processes
Practical Workshop and Case Study
- Scenario exercise: designing a program governance model and benefits map
- Group presentations with peer and instructor feedback
- Creating an action plan for applying MSP practices within the participant’s organisation
Summary and Next Steps
Requirements
- Foundation in project management fundamentals
- Experience working in or supporting project or program environments
- Acquaintance with organisational change concepts
Audience
- Programme managers and aspiring program managers
- Sponsors, senior responsible owners (SROs), and portfolio managers
- Programme office staff, change managers, and delivery leads
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
