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Course Outline

Introduction to MSP and the Programme Mindset

  • Distinguishing programmes from projects and the inherent value of programme management.
  • Exploring MSP principles and the concept of transformational flow.
  • An overview of the programme lifecycle: identification, definition, and benefit management.

Programme Governance and Organisational Structure

  • Defining programme structures, roles, and duties (SRO, Programme Manager, Board).
  • Establishing a Programme Management Office (PgMO).
  • Setting up decision-making processes, reporting lines, and escalation pathways.

Vision, Blueprint, and Benefits Management

  • Clarifying the vision and defining strategic outcomes.
  • Crafting the blueprint and target operating model.
  • Identifying, mapping, measuring, and tracking benefits.

Programme Planning and Delivery Strategy

  • Developing the programme plan and delivery roadmap.
  • Integrating workstreams and projects, managing dependencies and sequencing.
  • Addressing scheduling, resource allocation, and capacity planning.

Stakeholder Engagement and Communication

  • Conducting stakeholder analysis and formulating engagement strategies.
  • Planning communications and fostering change readiness.
  • Mitigating resistance and strengthening sponsor commitment.

Risk, Issue, and Assurance Oversight

  • Identifying and escalating programme-level risks and issues.
  • Defining assurance roles, managing internal/external assurance, and maintaining audit readiness.
  • Preparing contingency plans and supporting decision-making.

Financials, Benefits Realisation, and Value Management

  • Developing the business case and establishing financial governance.
  • Monitoring benefits, measuring outcomes, and calculating ROI.
  • Managing costs, forecasting, and applying rebaseline techniques.

Quality, Configuration, and Change Control

  • Applying quality management approaches specifically for programmes.
  • Implementing configuration management and change control across projects.
  • Utilising standards, templates, and knowledge management to ensure repeatability.

Transition to Business-as-Usual and Programme Closure

  • Planning handover, sustainment, and operational acceptance.
  • Executing closure activities: benefits review, lessons learned, and documentation.
  • Integrating outcomes into standard business-as-usual processes.

Practical Workshop and Case Study

  • Scenario exercise: designing a programme governance model and benefits map.
  • Group presentations with feedback from peers and the instructor.
  • Creating an action plan for implementing MSP practices within participants' organisations.

Summary and Next Steps

Requirements

  • Foundational knowledge of project management concepts.
  • Practical experience in or support for project or programme environments.
  • Familiarity with organisational change management principles.

Target Audience

  • Current and aspiring Programme Managers.
  • Sponsors, Senior Responsible Owners (SROs), and Portfolio Managers.
  • Programme Office staff, Change Managers, and Delivery Leads.
 21 Hours

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