SharePoint and Microsoft 365 Copilot Administration Training Course

About This Course

This five-day course will equip you with the knowledge and skills needed to plan and manage a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint setup effectively. The course also provides guidelines, best practices, and considerations that help optimize your SharePoint deployment.

This is the first in a series of two courses designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is aimed at experienced IT professionals who want to learn how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud.

Participants typically have more than one year of hands-on experience with planning and maintaining SharePoint environments and at least two years of experience with other core technologies that SharePoint relies on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining multi-server deployments of SharePoint 2016.
• Has practical knowledge and experience with SharePoint Online.
• Is familiar with various SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Is knowledgeable about authentication and security technologies.
• Has experience using Windows PowerShell.

* The hands-on or job experience should come from a solutions-based role where the candidate has worked on multiple SharePoint solutions, including document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users, permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day course is designed to teach you how to plan, configure, and manage advanced features in a SharePoint 2016 environment. Key areas of focus include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. The course also delves into social computing features, productivity, and collaboration platforms. Additionally, it covers business intelligence solutions, Enterprise Content Management, web content management infrastructure, solutions, and apps. You will learn how to develop and implement a governance plan, as well as how to perform an upgrade or migration to SharePoint 2016.

This is the second course in a series of two for IT Professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud. Students typically should have more than four years of hands-on experience* planning and maintaining SharePoint Server and other core technologies it relies on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services. They should have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or gained equivalent knowledge and experience before taking this course.

The minimally qualified candidate typically:

• Has a working knowledge of, and preferably hands-on experience with, Microsoft SharePoint Online.

• Is familiar with the various SharePoint Server workloads.

• Has experience in business continuity management, including data backup, restoration, and high availability.

• Is experienced with authentication and security technologies.

• Has proficiency with Windows PowerShell.

* The hands-on experience or job experience should come from a solutions-based role where the candidate has worked on multiple SharePoint Server solutions, including document management, content management, and search.

At Course Completion

Upon completing this course, students will be able to:

• Describe the core architecture of SharePoint 2016 and its new and improved features.
• Explain the key hybrid features in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to meet high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services in a SharePoint 2016 deployment.
• Manage solutions within a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for an internet-facing environment.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

This practical, hands-on course introduces participants to AI agents in Microsoft 365 Copilot and demonstrates how they can build their own simple agents without any coding or additional tools.

Participants will explore Microsoft-built agents such as Researcher and Analyst, understand how AI agents work in a business context, and learn how to design and use their own agents using structured prompts and workflows in Copilot.

The course focuses on real-life scenarios, enabling participants to automate repetitive tasks, improve productivity, and create reusable AI assistants that can be easily shared across teams.

By the end of the session, participants will have built their own AI agent and will be able to apply the same approach in their daily work.

By the end of this training, participants will be able to:

By the end of this training, participants will be able to:

Copilot for Microsoft 365 is an AI-driven assistant that integrates seamlessly with Microsoft Office applications. It is designed to help finance and accounting professionals boost productivity, simplify reporting processes, and enhance decision-making capabilities.

This instructor-led, live training (available online or on-site) is tailored for finance and accounting professionals who have limited experience with artificial intelligence but are keen to harness the power of Microsoft Copilot. The goal is to improve accuracy, efficiency, and gain deeper insights in financial tasks through AI assistance.

By the end of this training, participants will be able to:

• Generate financial reports swiftly and with high precision using Copilot.
• Automate routine accounting and data entry tasks.
• Produce financial summaries and forecasts with AI support.
• Extract valuable insights from large financial datasets using natural language commands.

Format of the Course

• Interactive lectures and discussions.
• Numerous exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot is an AI-powered assistant integrated into familiar Microsoft applications to enhance content creation, automate routine tasks, and provide intelligent insights.

This instructor-led, live training (available online or onsite) is designed for public sector employees with little to no prior experience using AI tools. The goal is to help them leverage Microsoft 365 Copilot to improve communication, streamline document work, and extract valuable insights from data and meetings more efficiently.

By the end of this training, participants will be able to:

• Utilize Copilot in Word, Excel, and Outlook to draft, analyze, and enhance communications.
• Automate repetitive documentation and summarization tasks across Microsoft 365 applications.
• Derive insights from meeting notes, spreadsheets, and written reports.
• Adhere to responsible use guidelines for Copilot in a public sector context.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice with Microsoft 365 Copilot in sample government scenarios.
• Guided exercises focused on communication, reporting, and meeting productivity.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Copilot Studio is a platform designed for the creation and integration of AI-driven copilots and assistants into business applications. This enhances workflows and automates user tasks.

This instructor-led, live training (available online or onsite) is targeted at advanced-level technical professionals and automation leads who aim to integrate Copilot Studio into existing applications. The goal is to execute SQL queries, automate recruitment processes, and trigger Power Automate flows in realistic production scenarios.

By the end of this training, participants will be able to:

• Design and configure Copilot assistants that securely run SQL queries against HR data sets.
• Implement conversational workflows that automate recruitment and hiring tasks.
• Integrate Copilot Studio with Power Automate to initiate and manage automated processes.
• Apply best practices for security, data governance, and compliance when making data accessible to AI assistants.

Format of the Course

• Interactive lectures and discussions.
• Hands-on labs focusing on Copilot Studio, SQL, and Power Automate integrations.
• Workshops for building, testing, and securing production-ready copilots.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

The business climate has changed. People want to communicate without collaborative barriers. Businesses want solutions that are both cost-effective and flexible. Organizations start to configure hybrid environments and migrate content to the cloud as the solution.

In this course, you will learn how to deploy and configure the SharePoint Server 2019, designed to meet the demands of modern workstyles. You will also learn how to configure and manage various SharePoint service applications to prepare for a hybrid deployment. Then, you will learn how to plan and implement SharePoint hybrid scenarios that provide seamless users experience. Eventually, you will learn how to design the content migration process and available resources and tools to use while migrating content to SharePoint and OneDrive in Microsoft 365.

About This Course

The business landscape has evolved, with people now seeking communication methods that break down collaborative barriers. Companies are looking for solutions that are both cost-effective and flexible. To address these needs, organizations are configuring hybrid environments and moving content to the cloud. In this course, you will learn how to deploy and configure SharePoint Server 2019, a solution tailored to meet the demands of modern workstyles. You will also gain skills in configuring and managing various SharePoint service applications to prepare for hybrid deployment. Additionally, you will explore how to plan and implement SharePoint hybrid scenarios that ensure a seamless user experience. Finally, you will learn how to design the content migration process and utilize available resources and tools to migrate content to SharePoint and OneDrive in Microsoft 365.

Audience Profile

This course is designed for IT professionals who are responsible for deploying and managing on-premises SharePoint environments and are interested in setting up hybrid scenarios and migrating content to Microsoft 365.

At Course Completion

After completing this course, students will be able to:

• Explain the MinRole feature in SharePoint 2019.
• Install and configure SharePoint 2019.
• Implement high availability for SharePoint.
• Provision a BDC Service Application instance.
• Configure the Secure Store Service application.
• Set up My Sites in SharePoint 2019.
• Understand the available SharePoint Hybrid Scenarios.
• Identify the requirements for SharePoint hybrid configuration.
• Plan a SharePoint Server hybrid deployment.
• Develop a content migration strategy.
• Leverage available resources and tools during the migration process.
• Assess data to be migrated using the SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using the SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor the migration process.

This one-day course is tailored for SharePoint team members and end users who need to understand how to utilize the team collaboration, document management, and social features of Microsoft SharePoint 2016. The class includes live interactive labs where participants can engage with both SharePoint and their peers.

Skills Gained

• Navigate through SharePoint sites effectively.
• Manage content within lists and libraries.
• Create and modify Alerts.
• Collaborate using Task lists, Calendars, and Document libraries.
• Work with libraries by uploading, downloading, editing, approving content, checking out/in, and managing versions.
• Leverage the social features of SharePoint.
• Utilize OneDrive for Business effectively.

By the end of this training, participants will be able to:

Microsoft 365 Copilot integrates artificial intelligence into popular Office tools to enhance productivity through intelligent suggestions, content creation, task automation, and advanced data analysis. It allows professionals to work more efficiently without requiring advanced technical expertise.

This instructor-led, live training (online or on-site) is designed for beginner-level administrative professionals who want to learn how to effectively utilize Microsoft 365 Copilot in their daily workflows.

By the end of this training, participants will be able to:

• Understand what Microsoft 365 Copilot is and how it functions across Office applications.
• Use Copilot in Word to draft, summarize, and format documents.
• Apply Copilot in Excel to analyze data, generate formulas, and create reports.
• Use Copilot in Outlook to manage email communication and create meeting summaries.
• Collaborate using Copilot in Teams to streamline meetings and follow up on tasks.

Format of the Course

• Interactive lecture and discussion
• Real-world exercises and examples
• Hands-on practice in Microsoft 365 applications

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot Chat is an AI-driven assistant integrated into Microsoft 365 applications, designed to enhance users' capabilities in writing, summarizing, analyzing, and automating tasks.

This instructor-led, live training (available online or on-site) is tailored for business professionals at beginner to intermediate levels who aim to leverage Copilot Chat across Word, Excel, PowerPoint, and Outlook to boost their daily productivity and communication.

By the end of this training, participants will be able to:

• Utilize Copilot Chat to generate content and insights in Word, Excel, PowerPoint, and Outlook.
• Develop and refine prompts for more precise and valuable AI responses.
• Automate routine tasks using basic scripting and integration methods.
• Implement best practices for security, ethics, and accuracy in the use of generative AI.

Format of the Course

• Interactive lecture and discussion.
• Extensive hands-on practice with Microsoft 365.
• Real-world use cases and guided labs.

Course Customization Options

• For a customized training session for this course, please contact us to arrange.

Microsoft 365 Copilot is an AI-powered assistant integrated into Microsoft Office applications designed to help users draft, analyze, summarize, visualize, and communicate more effectively.

This instructor-led, live training (available online or on-site) is targeted at intermediate-level professionals who wish to harness the features of Microsoft 365 Copilot across core applications to boost productivity and enhance workflows.

By the end of this training, participants will be able to:

• Utilize Copilot in Word to draft, summarize, and rewrite documents.
• Analyze, visualize, and automate data tasks with Copilot in Excel.
• Create AI-assisted PowerPoint presentations from outlines or documents.
• Improve email management and communication using Copilot in Outlook.
• Streamline collaboration, meeting follow-ups, and task tracking in Teams with Copilot.

Format of the Course

• Interactive lecture and discussion.
• Numerous exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.