SharePoint and Microsoft 365 Copilot Administration Training Course

About This Course

This five-day course provides the knowledge and skills necessary to plan and administer a Microsoft SharePoint 2016 environment. Participants will learn how to deploy, administer, and troubleshoot their SharePoint infrastructure. Additionally, the course offers guidelines, best practices, and key considerations to help optimize your SharePoint deployment.

This is the first course in a two-part sequence designed for IT professionals, aligned with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is intended for experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations in data center or cloud environments.

Typical students possess at least one year of hands-on experience* in planning and maintaining SharePoint, along with two years of experience with core technologies that SharePoint depends on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has working knowledge of, and preferably hands-on experience with, SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space that includes document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day program is designed to equip you with the skills to plan, configure, and manage advanced features within a SharePoint 2016 environment. Key focus areas include implementing high availability, disaster recovery strategies, service application architecture, and Microsoft Business Connectivity Services. Additionally, the course covers social computing capabilities, productivity enhancements, and collaboration platforms. Students will also gain insights into business intelligence solutions, Enterprise Content Management, web content management infrastructure, along with related solutions and applications. Furthermore, the curriculum addresses the development and implementation of governance plans, as well as the procedures for upgrading or migrating to SharePoint 2016.

This course is the second part of a two-course sequence tailored for IT Professionals and aligns with the SharePoint 2016 IT Pro certification requirements.

Audience Profile

The course is intended for experienced IT Professionals seeking to learn how to install, configure, deploy, and manage SharePoint 2016 installations in either data center or cloud environments.

Participants are typically expected to possess more than four years of hands-on experience* in planning and maintaining SharePoint Server and its dependent core technologies. These technologies include Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

Students should have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or possess equivalent knowledge and experience prior to enrollment.

The minimally qualified candidate typically:

• Demonstrates working knowledge of, and preferably hands-on experience with, Microsoft SharePoint Online.

• Is broadly familiar with SharePoint Server workloads.

• Has experience in business continuity management, including data backup, restoration, and high availability.

• Has experience with authentication and security technologies.

• Has experience with Windows PowerShell.

* The required hands-on or job experience should stem from a solutions-based role where the candidate has worked on multiple solutions within the SharePoint Server space, encompassing document management, content management, and search.

At Course Completion

Upon completing this course, students will be able to:

• Describe the core SharePoint 2016 architecture along with its new and enhanced features.
• Describe the key hybrid features available in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to satisfy high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services for a SharePoint 2016 deployment.
• Manage solutions within a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for Internet-facing environments.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

This practical, hands-on course introduces participants to AI agents within Microsoft 365 Copilot and demonstrates how they can build their own simple agents without any coding or additional tools.

Participants will explore Microsoft-built agents such as Researcher and Analyst, understand how AI agents work in a business context, and learn how to design and use their own agents using structured prompts and workflows in Copilot.

The course focuses on real-life scenarios, enabling participants to automate repetitive tasks, improve productivity, and create reusable AI assistants that can be easily shared across teams.

By the end of the session, participants will have built their own AI agent and will be able to apply the same approach in their daily work.

By the end of this training, participants will be able to:

Upon completion of this training, participants will be able to:

Copilot for Microsoft 365 serves as an AI-driven assistant that seamlessly integrates with Microsoft Office applications, enabling finance and accounting professionals to boost productivity, simplify reporting processes, and enhance decision-making capabilities.

This instructor-led, live training (available online or onsite) is designed for finance and accounting professionals with limited AI experience who aim to leverage Microsoft Copilot to improve accuracy, efficiency, and insight in their financial tasks.

By the end of this training, participants will be able to:

• Create financial reports quickly and accurately using Copilot.
• Automate repetitive accounting and data-entry tasks.
• Generate financial summaries and forecasts with AI assistance.
• Use natural language prompts to extract insights from large financial datasets.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot is an AI-powered assistant embedded into familiar Microsoft tools to enhance content creation, automate routine tasks, and provide smart insights.

This instructor-led, live training (online or onsite) is aimed at public sector employees with limited or no prior experience using AI tools who wish to use Microsoft 365 Copilot to enhance communication, streamline document work, and extract insights more efficiently from data and meetings.

By the end of this training, participants will be able to:

• Use Copilot in Word, Excel, and Outlook to draft, analyze, and improve communications.
• Automate repetitive documentation and summarization tasks across Microsoft 365 apps.
• Generate insights from meeting notes, spreadsheets, and written reports.
• Follow responsible use guidelines for Copilot in a public sector context.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft 365 Copilot in sample government scenarios.
• Guided exercises focused on communication, reporting, and meeting productivity.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Copilot Studio serves as a platform for developing and integrating AI-powered copilots and assistants into business applications, thereby enhancing workflows and automating user tasks.

This instructor-led, live training (available online or onsite) is designed for advanced-level technical professionals and automation leads who aim to integrate Copilot Studio into existing applications to execute SQL queries, automate recruitment workflows, and trigger Power Automate flows in real-world, production-like scenarios.

By the conclusion of this training, participants will be capable of:

• Designing and configuring Copilot assistants that securely execute SQL queries against HR datasets.
• Implementing conversational flows that automate recruitment and hiring tasks.
• Integrating Copilot Studio with Power Automate to trigger and orchestrate automated flows.
• Applying security, data governance, and compliance best practices when exposing data to AI assistants.

Course Format

• Interactive lectures and discussions.
• Hands-on labs involving Copilot Studio, SQL, and Power Automate integrations.
• Workshops focused on building, testing, and securing production-ready copilots.

Course Customization Options

• To request customized training for this course, please contact us to arrange.

The business landscape has evolved. Professionals seek communication channels free from collaborative obstacles, while companies demand solutions that are both economical and adaptable. Consequently, organizations are increasingly adopting hybrid environments and migrating content to the cloud as their strategic solution.

In this course, you will master the deployment and configuration of SharePoint Server 2019, tailored to support contemporary workstyles. You will also acquire the skills to configure and manage various SharePoint service applications in preparation for a hybrid deployment. Furthermore, you will learn to plan and execute SharePoint hybrid scenarios that ensure a seamless user experience. Finally, you will understand how to design the content migration process, identifying the necessary resources and tools for moving content to SharePoint and OneDrive within Microsoft 365.

About This Course

The business landscape is evolving. Organizations increasingly demand communication without collaborative barriers and seek solutions that are both cost-efficient and adaptable. To address these needs, many enterprises are establishing hybrid environments and transitioning content to the cloud. In this course, you will learn to deploy and configure SharePoint Server 2019, tailored to support modern workstyles. Additionally, you will master the configuration and management of various SharePoint service applications to prepare for hybrid deployments. You will then explore planning and implementing SharePoint hybrid scenarios that ensure a seamless user experience. Finally, you will learn to design the content migration process, utilizing the appropriate resources and tools for migrating data to SharePoint and OneDrive within Microsoft 365.

Audience Profile

This course is intended for IT Professionals responsible for deploying and managing on-premises SharePoint environments, particularly those aiming to deploy hybrid scenarios and migrate content to Microsoft 365.

At Course Completion

Upon completing this course, students will be able to:

• Explain the MinRole feature in SharePoint 2019.
• Explain the installation and configuration of SharePoint 2019.
• Explain how to implement high availability for SharePoint.
• Provision a BDC Service Application instance.
• Configure the Secure Store Service application.
• Explain the configuration of My Sites in SharePoint 2019.
• Describe the available SharePoint Hybrid Scenarios.
• Outline the requirements for SharePoint hybrid configuration.
• Plan for SharePoint Server hybrid.
• Plan the content migration process.
• Identify available resources and tools to leverage during the migration process.
• Access data to be migrated using the SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using the SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor the migration process.

This one-day class is designed for SharePoint team members and end users who need to know how to use the team collaboration, document management and social features of Microsoft SharePoint 2016. This class features live inline interactive labs where the student interacts with both SharePoint and other students.

Skills gained

• Navigate SharePoint sites.
• Manage content in lists and libraries.
• Create and edit Alerts.
• Collaborate using Tasks lists, Calendars and Document libraries.
• Work with libraries, including upload, download, editing, content approval, check out/in and versioning.
• Use the SharePoint social features.
• Use OneDrive for Business.

Upon completion of this training, participants will be able to:

Microsoft 365 Copilot seamlessly integrates artificial intelligence into widely used Office applications, enhancing productivity through intelligent suggestions, content creation, task automation, and sophisticated data analysis. It empowers professionals to work more efficiently, even without requiring advanced technical expertise.

This instructor-led, live training session—available either online or onsite—is designed for beginner-level administrative professionals looking to master the effective use of Microsoft 365 Copilot in their day-to-day workflows.

Upon completion of this training, participants will be able to:

• Grasp the fundamentals of Microsoft 365 Copilot and its functionality across various Office applications.
• Utilize Copilot within Word to draft, summarize, and format documents.
• Apply Copilot in Excel to analyze data, generate formulas, and produce reports.
• Manage email correspondence and create meeting summaries using Copilot in Outlook.
• Enhance collaboration via Copilot in Teams to streamline meetings and track task follow-ups.

Course Format

• Interactive lectures and group discussions
• Real-world exercises and illustrative examples
• Practical, hands-on experience with Microsoft 365 applications

Course Customization Options

• To request tailored training for this course, please reach out to us to make arrangements.

Microsoft 365 Copilot Chat is an advanced AI-driven assistant embedded within Microsoft 365 applications, designed to empower users to write, summarize, analyze, and automate tasks with greater efficiency.

This instructor-led live training, available both online and onsite, targets beginner to intermediate business professionals eager to leverage Copilot Chat across Word, Excel, PowerPoint, and Outlook to enhance their daily productivity and communication capabilities.

Upon completing this training, participants will be equipped to:

• Utilize Copilot Chat to generate content and actionable insights within Word, Excel, PowerPoint, and Outlook.
• Craft and refine prompts to elicit more precise and valuable AI responses.
• Automate routine processes using fundamental scripting and integration methods.
• Implement best practices for security, ethical standards, and accuracy when using generative AI.

Course Format

• Engaging interactive lectures and discussions.
• Extensive hands-on practice within the Microsoft 365 environment.
• Exploration of real-world use cases and guided laboratory exercises.

Customization Options

• To arrange a customized training session for this course, please contact us for details.

Microsoft 365 Copilot is an artificial intelligence-powered assistant embedded within Microsoft Office applications, designed to help users draft content, analyze information, summarize text, visualize data, and communicate more effectively.

This instructor-led live training, available either online or onsite, targets intermediate-level professionals looking to master Microsoft 365 Copilot features across key applications to enhance their productivity and streamline workflows.

Upon completion of this training, participants will be equipped to:

• Utilize Copilot in Word to draft, summarize, and rewrite documents.
• Analyze, visualize, and automate data-related tasks using Copilot in Excel.
• Generate AI-assisted PowerPoint presentations from existing outlines or documents.
• Improve email management and communication efficiency with Copilot in Outlook.
• Simplify collaboration, follow up on meetings, and track tasks in Teams using Copilot.

Course Format

• Engaging lectures and interactive discussions.
• Extensive exercises and practical practice.
• Real-world implementation in a live laboratory environment.

Customization Options

• For information on requesting a customized version of this course, please contact us directly.