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Course Outline

This course is largely similar to the Team Members' course (see separate outline), with the following additions:

  • A new module titled "Leadership vs. Management" that explores:
    • The similarities and differences between Leadership and Management, identifying what constitutes a Great Leader and a Great Manager
    • Different Management Styles
  • An additional module on "Delivering Change," which covers:
    • Factors influencing why Change succeeds or fails
    • Core Principles of Change
    • Resistance to Change – including an analysis of why, and when, resistance to change can be beneficial
 14 Hours

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