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Course Outline

While this curriculum mirrors the Team Members’ program (refer to the separate outline), it incorporates the following enhancements:

  • An additional module titled: Leadership vs Management, which explores:
    • The distinctions and parallels between Leadership and Management. Defining the qualities of a Great Leader versus a Great Manager.
    • Various Management Styles
  • A supplementary module titled: Delivering Change, which addresses:
    • Factors that determine the success or failure of change initiatives
    • Core Principles of Change
    • Navigating Resistance to Change – and understanding when resistance may offer benefits
 14 Hours

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