Agile Project Management with Kanban and Jira Training Course

Target Audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Testers.

Learning Objectives:

This training is designed to help participants gain both theoretical knowledge and practical experience with Kanban workshops and the fundamental principles of Agile methodologies.

This course is designed for professionals who wish to integrate Agile methodologies (particularly SCRUM) with Lean and Kanban principles to effectively oversee their projects.

It bridges the disciplines of product design and software development.

This instructor-led live training in Slovakia (online or onsite) guides participants through the deployment of a JIRA instance. The course covers advanced JIRA usage, including installation, configuration, upgrading, and migration. Participants will learn to customize JIRA for their projects, manage users, groups, and project roles, configure and maintain dashboards, set up emails and notifications, implement security schemes, manage permissions, and troubleshoot issues. The training also includes installing and customizing the JIRA Service Desk, establishing a knowledge base, managing service desk users, and collaboratively handling service requests.

Upon completion of this training, participants will be able to:

• Gain a comprehensive understanding of JIRA administration.
• Customize JIRA to align with their organization's business requirements.
• Configure JIRA emails and notification systems.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

Upon completion of the training, participants will be equipped to independently manage, optimize, and customize JIRA within a corporate setting.

This instructor-led, live training in Slovakia explores the advanced capabilities of JIRA, including the creation and management of various JIRA project types, utilization of JIRA for agile projects, configuration of agile boards, management of built-in and custom fields, creation and management of screens and filters, execution of basic and advanced issue searches, application of screen schemes, management and updating of workflows, configuration and application of workflow schemes, analysis, and report generation.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Slovakia introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a powerful tool for Project Management and people tend to focus more on the tool than the method itself.

This instructor-led, live training introduces the participants to the power of Jira and Confluence, working together to serve the only purpose of helping the team to deliver successfully the product / project. The team will learn how to properly use these tools to be more efficient handling User Requirements, Testing, Communication, centralized in one place.

Will be studied JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence linkage, reporting, important fields and custom fields, issue types, screen & filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project properly
• Manage issues effectively
• Build the necessary screen to handle issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports necessary for the team and the management

This instructor-led, live training in Slovakia (online or onsite) targets intermediate-level project managers who aim to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira’s core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Slovakia (online or onsite) is intended for intermediate-level Jira administrators who want to learn how to utilize Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Slovakia (online or onsite) is designed for beginner to intermediate professionals looking to advance their Jira skills. Participants will learn how to integrate and leverage the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

Upon completing this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is an intensive, two-day program that blends instruction, collaborative discussion, and a fully immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organizations to effectively manage and enhance the delivery of products and services to their customers.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for successful evolutionary change. It builds upon your current practices, fostering gradual improvement while respecting existing roles, responsibilities, and job titles. By encouraging leadership at all levels, it allows organizations to evolve business processes incrementally, define and utilize relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

Upon completing this course, you will possess a solid understanding of Kanban principles and general practices, along with the practical skills needed to apply Kanban with confidence within your organization.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand vs capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
This course is designed for anyone involved in product development or knowledge work, including but not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers and testers
People working in operations or support
Business analysts
High-level management
Anyone interested in implementing Agile in their organisation

Kanban is a method for managing workflow.

This instructor-led live training, available either online or on-site, caters to both novice and experienced participants. The insights and tools you will acquire can be directly integrated into your daily operations to enhance workflow efficiency.

Upon completion of this training, participants will be equipped to:

• Boost the volume of work items completed within a specific timeframe.
• Decrease the duration required to finish work items.
• Enhance the predictability of work delivery (providing more accurate responses to 'When will it be finished?').
• Monitor flow metrics (throughput, lead time, work in progress, and age of work items).
• Apply flow visualization techniques (Cumulative Flow Diagram, Lead Time Histogram, and Work Aging Chart).
• Leverage statistical forecasting techniques, including Monte Carlo simulations and Service Level Agreements.
• Systematically design a Kanban System using the STATIK methodology.
• Comprehend Little's Law, which explains the dynamics of value flow.

This intensive two-day program empowers teams within an Agile Release Train (ART) to thrive in Agile settings by leveraging frameworks such as Scrum, Kanban, and XP. Attendees will gain the skills to operate effectively as Agile teams, manage their backlogs, and successfully plan and deliver iterations. A key focus is placed on understanding the team's position within the ART, fostering collaboration, and driving continuous improvement alongside peer teams.

The training equips teams to actively participate in Program Increments (PI), addressing both Team-level and Program-level events, with special emphasis on PI planning sessions. Upon completion, participants will be prepared to take the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices throughout the organization.

• Understand their team’s role within the Agile Release Train and its contribution to broader objectives.

• Identify other teams within the train, including their roles and interdependencies.

• Plan and execute iterations effectively.

• Demonstrate delivered value and continuously improve processes.

• Participate in and contribute to Program Increment planning.

• Collaborate and integrate work with other teams within the Agile Release Train.

Is your organization finding it difficult to implement Agile practices? Does the transformation feel too rigid and prescriptive? Are your teams feeling overworked and less productive, yet too resistant to a complete overhaul?

Opt for the \u201cAlternative Path to Agility\u201d by adopting an evolutionary and humane Change Management Method that enhances rather than disrupts your existing processes.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for successful evolutionary change. It begins with your current work, respecting existing roles, responsibilities, and job titles. This approach allows organizations to gradually evolve business processes, define and utilize relevant metrics to track progress, and significantly reduce the risks associated with complex change initiatives.

If your team is overwhelmed, Kanban can help you regain control of your work. It is a technique for dynamically managing your process and identifying bottlenecks.

This training equips you with the skills and knowledge necessary to apply Kanban in your daily work, teaching you how to decide what to work on now, what to postpone, and what to eliminate from your to-do list permanently.

Learning Outcomes

This one-day course teaches the fundamentals of the Kanban Method\u00ae and serves as the entry point to an alternative path to agility.

Attendees should become familiar with the Kanban Method. They should be able to design and implement a basic Kanban board. They should be able to understand work item types and the risks associated with specific work items. They should be familiar with a variety of different Team Kanban board designs and styles and know how to choose a design that is best suited for their context. They should be aware of the training roadmap and the value and benefits to be derived at each step on the \u201calternative path to agility.\u201d

Who Should Attend

This course is designed for any professional who is part of a product development or knowledge work environment and who is interested in discovering how Kanban can help improve working environments. Kanban works across multiple functions of an organization, from senior members of staff looking to adopt Lean Management to members of delivery teams willing to improve their working practices. Previous attendees to our classes have been in roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals