Course Outline
Introduction to Microsoft 365 for Teams, OneDrive, Planner & Copilot
- Platform overview and licensing considerations.
- Defining roles and responsibilities for admins and users.
- Basics of governance, compliance, and data residency.
Microsoft Teams: Collaboration and Meetings
- Creating teams and channels, and managing membership.
- Setting up meetings, recording, and utilizing live collaboration features.
- Best practices for organizing channels and sharing files.
Microsoft Teams: Advanced Management and Governance
- Configuring Teams policies and external access controls.
- Implementing retention policies, eDiscovery, and audit logging for Teams content.
- Integrating apps, bots, and connectors.
OneDrive for Business: Personal Storage and Sharing
- Syncing options, selective sync, and cross-device access.
- Managing file sharing permissions and secure external sharing.
- Utilizing version history, restoring files, and managing storage quotas.
Planner: Task Management for Teams
- Creating plans, buckets, and assigning tasks.
- Tracking progress via labels and due dates.
- Integrating Planner with Teams and Outlook.
Microsoft Copilot: Practical Use Cases and Controls
- Using Copilot to draft emails, documents, and meeting summaries.
- Employing effective prompting strategies and verifying AI outputs for accuracy.
- Addressing privacy, data handling, and admin controls for Copilot usage.
Integrations and Automation
- Connecting Planner, Teams, and OneDrive with Power Automate.
- Automating approvals, notifications, and file workflows.
- Using connectors and templates for common business processes.
Security, Compliance, and Admin Best Practices
- Configuring conditional access and Multi-Factor Authentication (MFA) for Microsoft 365.
- Implementing data loss prevention, sensitivity labels, and information protection.
- Auditing, reporting, and monitoring user activity.
User Adoption, Training, and Change Management
- Designing role-based training materials and quick-reference guides.
- Measuring adoption success and collecting user feedback.
- Developing internal champion programs and sustainment plans.
Summary and Next Steps
Requirements
- Understanding of organizational collaboration requirements
- Experience with email and basic productivity applications
- Familiarity with corporate IT policies and information governance
Target Audience
- Office professionals and team leaders aiming to improve collaboration.
- IT support staff and administrators responsible for managing Microsoft 365 services.
- HR professionals or training coordinators focused on supporting user adoption.
Testimonials (2)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
Atheer hadi aljezani - Tamkeen Technologies
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
The environment is very very good
