AI-Enhanced Public Service Delivery Training Course

This instructor-led, live training in Slovakia (online or onsite) is aimed at advanced-level government professionals and policy experts who wish to leverage DeepSeek for data-driven governance and policy innovation.

By the end of this training, participants will be able to:

• Utilize DeepSeek AI for policy analysis and strategic decision-making.
• Automate government reports and improve data transparency.
• Apply AI-driven insights for public sector innovation.
• Enhance citizen engagement through AI-powered solutions.

This instructor-led live training, conducted in Slovakia (online or on-site), is intended for intermediate-level public sector professionals who want to leverage Gemini for generating high-quality content, supporting research, and improving productivity through advanced AI interactions.

By the conclusion of this training, participants will be able to:

• Design more effective, customized prompts for specific use cases.
• Generate original and creative content using Gemini.
• Summarize and compare complex information with precision.
• Use Gemini for brainstorming, planning, and organizing ideas efficiently.

Artificial Intelligence is swiftly emerging as the cornerstone of contemporary product management, fundamentally altering how organizations identify customer needs, formulate solutions, and drive decision-making. Much like the industrial revolution brought about by electricity, AI is redefining the processes by which products are conceived, validated, and iterated upon.

Designed for Product Owners, Scrum Masters, and Agile Coaches, this live, instructor-led training—available both online and on-site—equips participants with the insights needed to harness AI for enhanced product ownership and more robust decision-making capabilities.

Upon completion of this program, attendees will be equipped to:

• Grasp the core principles of Artificial Intelligence and distinguish between conventional AI and Generative AI (GenAI).
• Implement the seven key stances of a Product Owner, including the emerging Orchestrator role, and leverage AI to reinforce each perspective, such as Visionary, Experimenter, or Customer Representative.
• Achieve proficiency in effective prompting strategies, viewing AI tools not merely as utilities but as specialized, intelligent collaborators.
• Enhance customer insight by developing AI-assisted personas for discovery and hypothesis testing, while preserving genuine engagement with end users.
• Craft and articulate a compelling product vision utilizing structured methodologies like the 3x3 Framework, using AI to refine and visualize strategic narratives.
• Utilize Generative AI capabilities to expedite prototyping and hypothesis validation, including the creation of mock-ups and initial product concepts.
• Inform product strategy by employing AI to analyze, prioritize, and assess features through the lenses of business value, technical feasibility, and user impact.
• Streamline routine administrative duties, such as email management, stakeholder coordination, and note-taking, allowing for a greater focus on strategic and creative endeavors.
• Facilitate informed discourse on AI ethics, bias mitigation, and data security, promoting a responsible and sustainable approach to AI adoption.
• Identify and architect high-value AI use cases that are specifically aligned with the product’s goals and the broader organizational environment.
• Gain hands-on experience with approximately 20 diverse AI tools and models, ranging from productivity boosters and design platforms to generative solutions for video, imagery, and code.