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Duration 7 hours
Course Outline
Overview of ChatGPT in the Public Sector
- Understanding the capabilities and mechanics of ChatGPT
- Applications in government workflows
- Capabilities, constraints, and ethical usage
Creating and Refining Official Correspondence
- Generating initial drafts for memos, emails, and reports
- Enhancing tone, clarity, and readability for general audiences
- Tailoring content to suit various stakeholders and formats
Condensing and Extracting Information
- Summarizing extensive policy or research materials
- Identifying core concepts and actionable items
- Organizing summaries for executive briefings or meetings
Crafting Prompts for Government Applications
- Fundamental and sophisticated prompt engineering methods
- Leveraging examples and role-based instructions effectively
- Developing reusable prompt templates for recurring responsibilities
Translation and Multilingual Capabilities
- Translating internal documents and public communications
- Preserving professional tone across different languages
- Utilizing ChatGPT to ensure inclusive and accessible language
Boosting Productivity and Automating Tasks
- Ideation and concept generation for new initiatives
- Converting structured data (such as tables) into usable content
- Creating structured outlines for presentations or briefings
Regulatory Compliance, Security, and Ethical Practices
- Assessing data privacy and information disclosure risks
- Adhering to internal AI and IT governance policies
- Cultivating public confidence through responsible AI adoption
Conclusion and Recommended Next Steps
Requirements
- Proficiency with standard digital tools commonly used in public sector settings
- No prior exposure to AI or ChatGPT is necessary
- Background experience in creating, reviewing, or managing official communications is beneficial
Target Audience
- Teams in public service and administrative specialists
- Policy researchers and government communications officers
- Employees aiming to enhance efficiency through AI-driven tools
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.