Course Outline
Introduction to AI in Administrative Settings
- Defining AI and its relevance to administrative roles
- An overview of ChatGPT, Copilot, and Gemini capabilities
- Navigating privacy and security implications of AI usage
AI-Assisted Content Creation and Editing
- Composing and refining professional correspondence
- Condensing meeting notes and extensive documentation
- Accelerating the creation of reports, proposals, and internal memos
AI-Driven Scheduling and Task Management
- Leveraging AI for calendar optimization and meeting coordination
- Generating meeting agendas and follow-up communications
- Configuring reminders and to-do lists via Copilot or Gemini integrations
Advanced Prompting and AI Interaction
- Techniques for writing prompts that yield superior outcomes
- Customizing tone, style, and document formatting
- Refining and correcting AI-generated content through iteration
Multilingual Capabilities and Accessibility
- Utilizing AI for text translation
- Crafting inclusive and accessible messages
- Adapting language to support diverse audiences
Public Sector Applications
- Case studies of AI-integrated workflows in government environments
- Reviewing policies and guidelines for AI adoption in public administration
- Strategies for staying current with evolving tool capabilities
Recap and Future Actions
Requirements
- Fundamental digital skills and proficiency with standard office applications (e.g., Microsoft Word, Excel, email clients)
- Familiarity with using web-based platforms
- No prior expertise in artificial intelligence tools is necessary
Target Audience
- Clerical personnel
- Administrative specialists
- Public sector operations staff
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples