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Course Outline

Learning Outcomes

By the end of this training, participants will gain practical insights into:

• identifying your target customers and competitors.

• defining the customer experience you need to deliver.

• selecting appropriate digital marketing channels.

• aligning digital marketing channels with the buyer journey.

• understanding how customers find you online.

• building your online presence through your website, social media, Google Business Profile, app store listings, and local business directories.

• creating content that aligns with your sales funnel.

• leveraging search engine optimisation (SEO).

• building customer relationships using CRM.

• reaching your target audience through paid digital campaigns.

• setting up your business to manage operations on the go.

Requirements

There are no prerequisites for attending this course.

Who Should Attend?

This instructor-led, live online training is designed for:

• business owners (including SMEs, digital entrepreneurs, and start-ups),

• marketing professionals (ranging from junior to senior levels),

• individuals planning to start a business,

• those seeking to launch a career in digital marketing,

• and professionals who do not have the time to commit to long-duration certification programs.

 4 Hours

Number of participants


Price per participant

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